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Echo Microphone works with Tapo Camera C500 but not with Tapo C520WS

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Echo Microphone works with Tapo Camera C500 but not with Tapo C520WS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Echo Microphone works with Tapo Camera C500 but not with Tapo C520WS
Echo Microphone works with Tapo Camera C500 but not with Tapo C520WS
2024-12-24 17:31:40 - last edited 2024-12-25 01:17:57
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.8 build 240606 Rel. 39146n

Hi,

I bought last year C500 and it works perfectly with Echo Alexa microphone. I can communicate from my Echo Alexa with any comes to my front door. I bought Tapo C520WS thinking it would have better communication performance but I noticed it doesn´t show up microphone feature in Echo Alexa. Does anyone knows if this is related to a feature I have not activated or really is about firmware version doesn´t allow to activate this feature? I appreciate your help.

Manuel Ayon

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Re:Echo Microphone works with Tapo Camera C500 but not with Tapo C520WS
2024-12-26 03:14:08

  @ManuelAyon 

 

Which specific feature are you referring to? Can you share a screenshot here? Is it the Mic option on the camera liveview page in the Alexa app?

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