Internet connection between host and extender

Internet connection between host and extender

Internet connection between host and extender
Internet connection between host and extender
Yesterday
Model: TL-WA850RE  
Hardware Version: V1
Firmware Version:

HI

I AM USING WIFI RANGE EXTENDER TL-WA850RE. APP  INSTALLED IN MY MOBILE AND CONFIGURED ALL. EXTENDER CONNECTED WITH HOST NETWORK (MY HOME BROADBAND INTERNET) AND ALSO CONNECTED TO DEVICES (LAPTOP, MOBILE ETC.) BUT THE MESSAGES SHOWS "DEVICE CONNECTED WITHOUT INTERNET". THAT IS THE HOST INTERNET IS NOT CONNECTING WITH EXTENDER. I RESET EXTENDER SEVERAL TIMES THROUGH DEVICE AND SOFTWARE (http://tplinkrepeater.net/) ALSO. BUT NOTHING... STILL SAME PROBLEM...PL HELP TO RESOLVE.. 

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Re:Internet connection between host and extender
10 hours ago

Hi @manuav,

Here are some suggestions for your issue:

    a. 2.4G light not up means the extender is not connected to the router. Connect your phone to the host router's Wi-Fi to verify it's working.

    b. Forget the router's Wi-Fi on the phone and try reconnecting to ensure the Wi-Fi password is correct.

    c. Change the router's 2.4G Wi-Fi channel to 1/6/11. You may refer to this link or contact router support to change: Changing Channel and Channel Width on a TP-Link Router (new logo)  

    d. Disable security settings like Mac filtering or Access Control on the host router. Please contact the router support for guidance.

Note: If there is more than one extender, ensure that their Wi-Fi names are different from the main router's so that they can connect to the router's Wi-Fi without issue. Follow this link to change the extenders' Wi-Fi name: How to change wireless settings of TP-Link range extender on Tether APP

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