Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0

Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0

Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Wednesday - last edited Saturday
Model: Archer C80  
Hardware Version: V2
Firmware Version: 1.13.15 Build 240812 Rel.53972n(5553)

Hello TP-Link Community,
 

I’m experiencing a significant issue with my Archer C80 V2.0 router after updating to the firmware version 1.13.15 Build 240812 Rel.53972n(5553).
 

Before this update, I was getting excellent range and throughput, especially on the 2.4GHz band, even when I was far from the router. However, since the update, I’ve noticed that the 2.4GHz range has drastically decreased, and the performance is no longer as good.
 

Additionally, I’m facing a problem with the 5GHz band as well. Even when I am very close to the router, the 5GHz signal strength is extremely low, showing -50 dBm, which is quite frustrating.
 

I am not the only one facing this issue; many other users in the TP-Link Facebook community in Bangladesh have confirmed the same problem. It seems to be a widespread issue among users after this particular firmware update.
 

I purchased my router just last month, and everything was working fine before the update. Now, after upgrading to firmware 1.13.15, I am facing these issues.
 

Can anyone suggest if it's possible to downgrade to the previous version or if there’s an upcoming update that will fix this issue? Any help would be greatly appreciated!

Thank you!

 

Regard

Jewel ( From Bangladesh archer c80 V2.0 user)

Archer C80 V2.0 US Version.

  0      
  0      
#1
Options
5 Reply
Re:Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Thursday

Hi  @Jewel_Smith,

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

  0  
  0  
#3
Options
Re:Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Thursday
suddenly my mail is block. Can engineers solve my issues here??
  0  
  0  
#4
Options
Re:Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Sunday
someone is here to help me?? Please solve this problem or give us a update like 1.13.2
  0  
  0  
#6
Options
Re:Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Sunday
I'm wondering why you expect they gonna fight for you to fix your issue? On my issue I never get reply from support and chat option Agent is disabled.
  0  
  0  
#7
Options
Re:Issue with Range and Throughput After Updating to Firmware Version 1.13.15 on Archer C80 V2.0
Sunday - last edited Monday

for the bad service that's why they will block from US

  0  
  0  
#8
Options