AX55, Power On, Internet On, Wi-Fi Light disappear.

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AX55, Power On, Internet On, Wi-Fi Light disappear.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX55, Power On, Internet On, Wi-Fi Light disappear.
AX55, Power On, Internet On, Wi-Fi Light disappear.
2024-12-27 04:38:38 - last edited 2024-12-31 07:18:18
Model: Archer AX55  
Hardware Version:
Firmware Version:

I have problem with the router, previously was using Allo internet and now changed to Unifi. Router is connected to the Modem with internet access all this while.
But when cable plug into router, power on, but the rest of the wifi, internet are not in light.
Tried to reset factory, and click on Wi-Fi button. Nothing show.
Unable to track back the receipt where I purchased as few years ago.

Please assist.

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#1
1 Accepted Solution
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.-Solution
2024-12-31 07:18:15 - last edited 2024-12-31 07:18:18

HI  @Kyson,

If you have checked the WiFi button and reset the router, but still only power light up. It seems that router has hardware issue, please contact your local support for warranty consultation.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#4
3 Reply
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.
2024-12-27 09:25:22

Hi  @Kyson,

If only wireless lights are off, please press and hold the Wi-Fi button for more than 2 seconds to turn on or off the wireless function of your router.

 

If lights are still off, please keep power on and Press and hold the reset hole until the Power LED blinks to reset the router to its factory default settings.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#2
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.
2024-12-28 01:04:50
Hi Joseph, thanks for your reply. I have tried your suggestion but non of them work for me. Wi-Fi button press for 2 seconds or longer, light is not showing up. Factory reset, press and hold for until all the lighting blinks. But end up only "Power" light turn on, the rest are off. Anyway to figure out?
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#3
Re:AX55, Power On, Internet On, Wi-Fi Light disappear.-Solution
2024-12-31 07:18:15 - last edited 2024-12-31 07:18:18

HI  @Kyson,

If you have checked the WiFi button and reset the router, but still only power light up. It seems that router has hardware issue, please contact your local support for warranty consultation.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#4