Doorbell notifications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Doorbell notifications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Doorbell notifications
Doorbell notifications
2025-01-06 19:12:49 - last edited 2025-02-20 12:50:15
Model: TD21  
Hardware Version:
Firmware Version:

My doorbell/video (model TD21) is connected to 2 mobile devices, when answered on one, why does the other device still ring and can this be altered?

  0      
  0      
#1
Options
1 Accepted Solution
Re:Doorbell notifications-Solution
2025-01-08 09:38:09 - last edited 2025-02-20 12:50:15

  @Gaz3493 

 

In a multi-device management scenario, the doorbell ringcall feature does work in this way. But when the ringcall is answered, the other phone cannot pick up (interrupt) the same ringcall, a prompt "line is busy" will appear.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:Doorbell notifications-Solution
2025-01-08 09:38:09 - last edited 2025-02-20 12:50:15

  @Gaz3493 

 

In a multi-device management scenario, the doorbell ringcall feature does work in this way. But when the ringcall is answered, the other phone cannot pick up (interrupt) the same ringcall, a prompt "line is busy" will appear.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
Re:Doorbell notifications
2025-01-19 18:04:38

  @Wayne-TP 

 

so I have 3 mobile devices linked to the same doorbell (2 iPhones and an iPad).  If I answer the doorbell on one device, say my iPhone as I'm away from the house, the other two devices keep ringing indefinitely until I actually hit the call reject button on each device. This means that if I'm away from the other devices like my iPad, the battery runs flat on the iPad as it will still be ringing out hours after I answered the call on my iPhone. Is there a way for the other devices to stop ringing once I've answered the call on one device?

  0  
  0  
#3
Options
Re:Doorbell notifications
2025-01-22 10:37:27

  @Morzman

 

The ring call ends automatically after ringing for a short period if no one answers. Don't worry. 

CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#4
Options