T100 with Grayed Options and no Events

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T100 with Grayed Options and no Events

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T100 with Grayed Options and no Events
T100 with Grayed Options and no Events
2025-01-13 23:59:55 - last edited 2025-02-20 11:42:24
Model: Tapo T100  
Hardware Version: V1
Firmware Version: 1.12.0 Build 230512 Rel. 103040

I just paired a brand new T100 motion sensor to a H100 Hub. The process seemed to be fine, but when trying to change the T100 configuration, every option is grayed out, the sensor itself doesn't show at the room I've selecte it to be, and if I manually try to add it to that room, I get a message saying "the firmware will soon be admitted". Of course I've tried to manually update the firmware, to no avail.

 

I'm attaching screenshots for every claim I have made.

 

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Re:T100 with Grayed Options and no Events-Solution
2025-01-15 07:16:23 - last edited 2025-02-20 11:42:24

  @heavy-mental 

 

This page should be the settings page for a shared device. A shared device has limited feature access. How to share my Tapo Smart Devices with family

 

Please double-check the TP-Link ID you're using, make sure to log in with the owner account if you want to have full access to the sensor features.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:T100 with Grayed Options and no Events-Solution
2025-01-15 07:16:23 - last edited 2025-02-20 11:42:24

  @heavy-mental 

 

This page should be the settings page for a shared device. A shared device has limited feature access. How to share my Tapo Smart Devices with family

 

Please double-check the TP-Link ID you're using, make sure to log in with the owner account if you want to have full access to the sensor features.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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