Issue with Clear Configuration Not Working on Aginet 3.0

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Issue with Clear Configuration Not Working on Aginet 3.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Issue with Clear Configuration Not Working on Aginet 3.0
Issue with Clear Configuration Not Working on Aginet 3.0
2025-02-05 16:40:13 - last edited 2025-02-07 06:38:04
Model: EC220-G5  
Hardware Version: V3
Firmware Version: EC220-G5(BR)v3_Build 231212

Hello everyone,

I am facing an issue with the Aginet 3.0 where the Clear Configuration function is not performing as expected. Despite the system being able to send configurations normally, when I attempt to use the "Clear Config" command, it simply does not execute.
 

Details of my setup:

  • IP Address of Network Card: 192.168.66.10
  • Connection Setup: Network card connected from my PC to a switch, then from the switch to the router
  • Router Model: EC220G5 V3.8
  • Firmware Version: EC220-G5(BR)v3_Build 231212
  • Superadmin: Disabled
     

I've tried performing the clear configuration as recommended and tested this on two different computers with the same negative outcome.
 

Could anyone please provide insights or solutions to why the Clear Configuration might not be working? Any help or suggestions would be greatly appreciated!
 

Thank you!

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#1
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1 Accepted Solution
Re:Issue with Clear Configuration Not Working on Aginet 3.0-Solution
2025-02-07 06:37:59 - last edited 2025-02-07 06:38:04

Hi @LnRis,

It is recommended that you can contact local support for further help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Issue with Clear Configuration Not Working on Aginet 3.0
2025-02-06 10:35:29

Hi@LnRis ,

The EC220-G5 is a custom appliance designed for internet service providers. Its software is tailored to meet the unique requirements of these providers, ensuring that it meets their specific needs, and so does this feature.

We recommend that you contact your internet service provider directly for more timely assistance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Issue with Clear Configuration Not Working on Aginet 3.0
2025-02-06 10:48:43

  @Joseph-TP I work at a ISP im asking because could not find a solution yet.

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#3
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Re:Issue with Clear Configuration Not Working on Aginet 3.0-Solution
2025-02-07 06:37:59 - last edited 2025-02-07 06:38:04

Hi @LnRis,

It is recommended that you can contact local support for further help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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