Deco BE65Pro(1.0) stuck in solid yellow
Deco BE65Pro(1.0) stuck in solid yellow
Hi,
One of my three Deco BE65Pro(1.0) is stuck with the yellow led, always on.
I tried resetting from fabric but it doesn't work.
I also tried recovering the firmware and when I do it with HTTP Uboot method, it says the upgrade failed and that I chose the wrong file.
The problem is that I'm confused with the hardware version my deco has, because the base says S/N: Y2410???????? US/1.6, which would be version 1.6, but when I enter the management interface of the device and see the info of the other two decos, the model is Deco BE65Pro(1.0) which would be version 1.0.
Also, the problem is that the latest version that the 3 decos where updated to (even the one that is stuck with the yellow led) was firmware version "1.1.0 Build 20241110 Rel. 19378" that is only available for hardware version 1.6.
I hope you can help me,
Thanks,
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Hi, Thanks for the feedback. the beta firmware was just sent via private message.
An official firmware version will be released soon to fix this issue.
Best regards.
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@Chockla check your messages
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David-TP wrote
Hi, welcome to the community.
V1.6 is equal to V1.0 and 1.1.0 Build 20241110 is the correct and latest firmware for Deco BE65 Pro_V1.6.
Did it help if you try to recover to the 1.0.6 version here:
https://www.tp-link.com/us/support/download/deco-be65-pro/#Firmware
By the way, how long have you had the BE65 Pro and did the solid yellow issue just start recently?
-Is there something you think that might be relevant to the solid yellow LED, such as a power outage, storm, or something else?
Wait for your reply and best regards.
so I noticed this usually happens for me when attempting to unplug the device and move it to a different location .. it has also happened to me when factory resetting all 3 devices, for whatever reason, the one satellite doesn't like to come back up... it's as if the other two devices will reset but the third one doesn't get the message and gets stuck trying to remain in the old network. I did some tests while it was in this state, and the deco still sends signals via Ethernet. but does not have any type of wireless signal at all... at one point I detected it using 192.168.0.55 even though my network was using a different subnet.... also I should mention that this has been an issue with me since day one, but it seems to get worse over time.. at first it just takes longer than the others to reset. but eventually it will take so long that it just gets stuck..@David-TP
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I am having this issue. I have no idea how to do the firmware recovery...but factory resetting does not work. It's just constant stuck on yellow.
Please help!
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Firmware recovery goes solid green but I cannot pull up anything on my laptop. Never appears to load. I think its completly bricked!
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Hi, did you use the original power adapter for the Deco BE65 Pro?
Can I have the current firmware version of the BE65 Pro?
Was the laptop connected via an Ethernet cable to the "solid yellow" Deco? Please also remember to set a static IP address on the laptop.
If it were still the same, I'm afraid you might need to contact the local warranty support for further assistance.
Wait for your reply.
Best regards.
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I tried one of the two other power adapters....no change.
I connected the solid yellow deco to a laptop and got it to be solid green....but never could get to the page. (yes I did a static IP)
Model is BE65 firmware is 1.0.0 Build 20240315 rel. 50894
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Hi, thanks for the update.
In this way, I'm afraid you might need to contact the local warranty support for replacement:
https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support
Best regards.
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