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NordVPN setup

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NordVPN setup

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NordVPN setup
NordVPN setup
2025-02-12 11:06:44 - last edited 2025-02-12 17:22:29
Tags: #VPN
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.2.13

I am trying to setup my deco Xe75 system to use NordVPN using the app. However then trying to upload the config file i get an error. Installation failed. Verify the configuration file and try again (my translation). I tried different config files for UDP and TCP and different server. This is an example config file i downloaded from NordVPN:

 

client
dev tun
proto udp
remote 178.239.164.131 1194
resolv-retry infinite
remote-random
nobind
tun-mtu 1500
tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun
ping 15
ping-restart 0
ping-timer-rem
reneg-sec 0
comp-lzo no
verify-x509-name CN=uk898.nordvpn.com

remote-cert-tls server

auth-user-pass
verb 3
pull
fast-io
cipher AES-256-CBC
auth SHA512
<ca>
-----BEGIN CERTIFICATE-----
{CERTIFICATE}
-----END CERTIFICATE-----
</ca>
key-direction 1
<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
{key}
-----END OpenVPN Static key V1-----
</tls-auth>

Any thoughts what is wrong?

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#1
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8 Reply
Re:NordVPN setup
2025-02-13 03:12:48

  @Nebu 

Hi, welcome to the community.

Have you tried to test whether you could use this VPN config file on the computer, such as:

https://openvpn.net/connect-docs/installation-guide-windows.html

 

Or have you tried to download the NordVPN config file through How to download OpenVPN configuration file for NordVPN

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:NordVPN setup
2025-02-13 13:17:41
@Nebu try removing the fast-io option. It's bound to be one of those not so common config options that's not supported by the OpenVPN server version on the XE75.
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#3
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Re:NordVPN setup
2025-02-13 16:09:11 - last edited 2025-02-13 16:13:38

@raven-au  Tried removing the fast-io option. Unfortunately this did not solve the issue

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#4
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Re:NordVPN setup
2025-02-13 16:11:40 - last edited 2025-02-13 16:13:01

@David-TP  I got the configution file from the nordvpn website.

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#5
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Re:NordVPN setup
2025-02-13 23:33:52

  @Nebu it's a pity it doesn't give more info., unfortunately I think that's passed on from a lack of useful info. from openvpn itself.

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#6
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Re:NordVPN setup
2025-02-17 10:59:51

  @Nebu Nebu wrote

@David-TP  I got the configution file from the nordvpn website.

Thanks. Have you tried to set the VPN connection on the computer directly to see whether it works?

After that, could you please send an email to support.forum@tp-link.com (please add the forum ID# 745794) with a copy of the OpenVPN client config file?

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#7
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Re:NordVPN setup
2025-03-04 20:00:35

  @David-TP I tried the profile using the openvpn client. I get an error stating missing certificate. 

 



the certificate seems to be in the profile. See below part of the profile. I removed the real certificates with xxx.
...
auth-user-pass
verb 3
pull
cipher AES-256-CBC
auth SHA512
<ca>
-----BEGIN CERTIFICATE-----
xxx
-----END CERTIFICATE-----
</ca>
key-direction 1
<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
xxx
-----END OpenVPN Static key V1-----
</tls-auth>
 

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#8
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Re:NordVPN setup
2025-03-05 07:18:29

  @Nebu 

Thanks for the update.

Have you checked with NordVPN support to see whether you missed something under your NordVPN account?

If the OpenVPN Connection APP also reported an error, I think there might be something wrong with the exported OpenVPN config file.

Have you tried the suggestions here: https://nordvpn.com/blog/nordvpn-config-files/

 

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#9
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