any idea?
I bought 2 of this devices, after configuring the second, it works. After firmware-update: red light...all the same.
Sorry, but did I paid this 2 DECOs with counterfeit money?
Thank you!
Hi, welcome to the community.
Can I have the firmware version you have installed on the Deco X50-5G?
When they were red after the firmware upgrade, would a manual restart help restore the connection?
-If possible, please also try to remove/ insert the SIM card again to see whether it helps.
You can also refer to this link to save the modem log when the issue repeats:
How to capture the modem log on Deco X50-5G
Wait for your reply and best regards.
Hi, welcome to the community.
Can I have the firmware version you have installed on the Deco X50-5G?
When they were red after the firmware upgrade, would a manual restart help restore the connection?
-If possible, please also try to remove/ insert the SIM card again to see whether it helps.
You can also refer to this link to save the modem log when the issue repeats:
How to capture the modem log on Deco X50-5G
Wait for your reply and best regards.
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