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HS100 v4.1 stopped working

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HS100 v4.1 stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GreenBee

2025-02-14 17:53:13 - last edited 2025-07-18 11:05:54

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Registered: 2025-02-14

HS100 v4.1 stopped working

2025-02-14 17:53:13 - last edited 2025-07-18 11:05:54

Tags: #Device Connectivity

Model: HS100

Hardware Version: V4

Firmware Version:

Two HS100 plugs have been working for 4 years switching lights. within1 hour of each other both disconnected from the wi-fi and won't reconnect. The same network has been in use all of the time.

1 Accepted Solution

Wayne-TP

2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

Posts: 6848

Helpful: 1108

Solutions: 2440

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Registered: 2020-06-23

Re:HS100 v4.1 stopped working-Solution

2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

@GreenBee

What's the status of Wi-Fi LED on your smart plug?

Try to restart both the smart plug and the router. If the connection cannot be restored, factory the smart plug and reconfigure it.

How to reset HS100: press and hold the Settings button for about 10s till the WiFi LED blinks amber rapidly.
How to set up my TP-Link Smart Plug or Switch via the Kasa app

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1 Reply

Wayne-TP

2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

Posts: 6848

Helpful: 1108

Solutions: 2440

Stories: 14

Registered: 2020-06-23

Re:HS100 v4.1 stopped working-Solution

2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

@GreenBee

What's the status of Wi-Fi LED on your smart plug?

Try to restart both the smart plug and the router. If the connection cannot be restored, factory the smart plug and reconfigure it.

How to reset HS100: press and hold the Settings button for about 10s till the WiFi LED blinks amber rapidly.
How to set up my TP-Link Smart Plug or Switch via the Kasa app

HS100 v4.1 stopped working

HS100 v4.1 stopped working

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