Tapo App connected devices display out of date

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Tapo App connected devices display out of date

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Tapo App connected devices display out of date
Tapo App connected devices display out of date
2025-02-17 10:43:22 - last edited 2025-03-07 11:43:41
Model: Tapo T310  
Hardware Version:
Firmware Version:

In my app I select a hub and show the connected devices with 14 Temperature sensors T310.

Each icon shows temperatures but when I click on an icon - the temperature displayed is different most of the time. Any idea why and how to fix this - it makes the summary connected devices display - a bit pointless 

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Re:Tapo App connected devices display out of date-Solution
2025-02-19 07:01:03 - last edited 2025-03-07 11:43:41

  @eJoe 

 

Do you mean the data display on sensor's device page is not consistent with the data display on its device card under the hub's Paired Device page? How about the device card info on the app homepage?

 

Make sure you're looking at the data of the same sensor. 

 

As this is not something we have seen, if the problem is persistent, please make a screen recording, reproduce the problem and share the video here. Detailed info will be helpful in analyzing the problem. *Upload the video to your personal cloud drive or YouTube then send a link here. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo App connected devices display out of date-Solution
2025-02-19 07:01:03 - last edited 2025-03-07 11:43:41

  @eJoe 

 

Do you mean the data display on sensor's device page is not consistent with the data display on its device card under the hub's Paired Device page? How about the device card info on the app homepage?

 

Make sure you're looking at the data of the same sensor. 

 

As this is not something we have seen, if the problem is persistent, please make a screen recording, reproduce the problem and share the video here. Detailed info will be helpful in analyzing the problem. *Upload the video to your personal cloud drive or YouTube then send a link here. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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