ESP8266 and ESP32 based devices CONSTANTLY disconnecting

Greetings - I'd like to provide whatever info I can to help troubleshoot this issue, will you please let me know what info and logs I can provide?
I have 130 devices, mainly IoT controls, connected to my 8-node Deco network. (6) BE65 units (Costco) and 2 X50-Outdoor units.
Nothing on my network has any issues with solid connections other than devices based on the ESP chips. The 3 devices I have are constantly and consistently disconnecting and reconnecting, typically every 30 seconds to 2-3 minutes. I have exhausted my ability to try anything else as I have already tried: forcing them to a specific node, static IP, 2.4GHz only, IoT and Guest networks, moved the devices to different areas, and so on... This has been happening since my Deco units were purchased and installed several months ago. Nothing has changed on my end and firmware updates have not changed the issue.
Please let me know, and thank you.
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Hi, Thanks for the feedback.
Have you tried to enable "High Capacity Mode" to set each Deco using different 2.4 GHz channels for mobile devices?
Please also try to disable "Beamforming" and "Fast roaming" under Deco APP>More>Advanced;
Then turn off "Mesh Technology" for these 3 ESP Devices
Wait for your reply and best regards.
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Hi, Thanks for the feedback.
Have you tried to enable "High Capacity Mode" to set each Deco using different 2.4 GHz channels for mobile devices?
Please also try to disable "Beamforming" and "Fast roaming" under Deco APP>More>Advanced;
Then turn off "Mesh Technology" for these 3 ESP Devices
Wait for your reply and best regards.
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Thank you very much for the reply. I have Beamforming and fast roaming off, failed to mention those settings. I've had them turned off for many months while trying to solve this issue. Same with Mesh connection to the ESP devices.
The one setting I've not tried is High Capcity Mode. I've been hesitant to try it becasue one of my X50-outdoor units is wirelessly connected to another X50-outdoor unit (which is on Ethernet backhaul). That first X50 is at my barn running automations and equipment for animal feeding, doors, and lights, etc. I was concerned flipping that mode on may disconnect that remote X50, however it shows a Strong signal (2.4GHz/5Ghz) back to the house, so perhaps it will stay connected using 5GHz.
I'll have to plan a day for that test when I can monitor the situation more closely in case I need to intervene with potential disconnects affecting my barn.
Will a setting for assigning different 2.4GHz channels for mobile devices become visible after changing to High Capacity mode?
Currently I only see that option under Wi-Fi Settings Advanced per network, not per node or device.
Thanks again!
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Hi, Thanks for the update.
I'll escalate the case to the engineers and check whether they have any other suggestions.
Please check the email #TKID250324324 later for further assistance.
"High Capacity mode" doesn't assign different channels for each mobile client. It is more like the 2.4 GHz band broadcasted by each Deco mesh unit will automatically use non-overlapping channels.
Best regards.
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@David-TP i have these settings on my X50-5G (there is no high capacyöity mode), but no luck keeping an ESP32 connected is there something else i could try?
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Hi, it is suggested to test the 1.2.1 firmware version here:
Deco X50-5G_V1_1.2.1 Official Now Available for Installation!
Best regards.
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@David-TP according to More > System > Update Deco our unit is up to date; current version 1.0.1 Build 20241211; automatic updates are enabled; no new version is found if i have it check for updates;
can the new firmware be pushed to our device?
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Hi, thanks for the update.
Oh, I didn't realize that your model is Deco X50-5G_V2.
1.0.1 Build 20241211 Rel. 29496 is the latest official firmware for Deco X50-5G_v2. And there is a new beta firmware ready for testing:
Enhance the Overall 5G network stability for Deco X50-5G_V2
Maybe you can test this version to see whether it helps.
Wait for your reply.
Best regards.
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I am having identical problems with my esp devices and ha also tried all the same solutions to no avail. I am however using Deco x1500s.
schwaggyboris wrote
Greetings - I'd like to provide whatever info I can to help troubleshoot this issue, will you please let me know what info and logs I can provide?
I have 130 devices, mainly IoT controls, connected to my 8-node Deco network. (6) BE65 units (Costco) and 2 X50-Outdoor units.
Nothing on my network has any issues with solid connections other than devices based on the ESP chips. The 3 devices I have are constantly and consistently disconnecting and reconnecting, typically every 30 seconds to 2-3 minutes. I have exhausted my ability to try anything else as I have already tried: forcing them to a specific node, static IP, 2.4GHz only, IoT and Guest networks, moved the devices to different areas, and so on... This has been happening since my Deco units were purchased and installed several months ago. Nothing has changed on my end and firmware updates have not changed the issue.
Please let me know, and thank you.
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@David-TP thanks for the reply; any idea of when the software update you mentioned is supposed to come out? we don't see ourselves trying out betas at the moment
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I have a similar issue.
ESP8266 and ESP32 devices constantly losing connectivity. They stay in the connected device list on the Deco app, but cannot be pinged and stop sending traffic to my Home Assistant box. They'll disappear for a few hours, reappear for a few hours. Sometimes everything is OK for weeks, then when the Deco is rebooted, it'll start the up/down issues again.
Model: E4R
1.1.2 build 20250226 rel. 35508
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