TP4010 won't connect since change to new broadband provider

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TP4010 won't connect since change to new broadband provider

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TP4010 won't connect since change to new broadband provider
TP4010 won't connect since change to new broadband provider
2025-03-12 18:51:52 - last edited 2025-03-28 08:58:00
Model: TL-PA4010 KIT  
Hardware Version:
Firmware Version:

Since switching from BT broadband to Sky i have not been able to connect by TP link wifi extender to the hub. Have tried hard reset and using WPS but no joy. ANy other ideas?

 

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Re:TP4010 won't connect since change to new broadband provider-Solution
2025-03-13 10:25:34 - last edited 2025-03-28 08:58:00

Hi @Paulk73,

Please double confirm that you have reset the powerline units correctly:

For TL-PA4010 (the models which start with TL-PAxxxx), press and hold the Pair button for 15s until all LEDs turn off and then come back on.

For TL-WPA4220 (models beginning with TL-WPAxxxx), press and hold the Reset button for 10s. Release the button and all LEDs turn off. When the LEDs turn back on, the reset process is complete.

 

More steps, you can refer to the link: How to Reset the Powerline Adapter to Factory Default

 

 

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Re:TP4010 won't connect since change to new broadband provider-Solution
2025-03-13 10:25:34 - last edited 2025-03-28 08:58:00

Hi @Paulk73,

Please double confirm that you have reset the powerline units correctly:

For TL-PA4010 (the models which start with TL-PAxxxx), press and hold the Pair button for 15s until all LEDs turn off and then come back on.

For TL-WPA4220 (models beginning with TL-WPAxxxx), press and hold the Reset button for 10s. Release the button and all LEDs turn off. When the LEDs turn back on, the reset process is complete.

 

More steps, you can refer to the link: How to Reset the Powerline Adapter to Factory Default

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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