Hi, my WiFi has been disconnecting every 30 minutes for around 5ish minutes at a time and has been happening for the past 3 days. Before then it was working fine with very little if any disconnects. When we first got the modem 2 months ago it was doing something similar, we've had about 3 technicians come to our house to check the wiring and everything but it all seems fine, the issue just went away randomly but it seems to have returned.

 

I was wondering if the logs could potentially show if the modem, ISP or something other could be the issue. I've sent the logs for the most recent disconnect and would appreciate it if someone could help me understand and potentially help me with the issue. Thank you.

 

Adding that I live in Australia if that changes much. :)

 

2025-03-14 19:56:16 - ppp0 User request

2025-03-14 19:56:16 - ppp0 LCP down

2025-03-14 19:56:16 - ppp0 LCP down

2025-03-14 19:56:16 - ppp0 sent [LCP TermReq id=0x3 "User request"]

2025-03-14 19:56:17 - ppp0 User request

2025-03-14 19:56:18 - ppp0 User request 

2025-03-14 19:56:19 - ppp0 sent [LCP TermReq id=0x4 "User request"]

2025-03-14 19:56:19 - ppp0 User request

2025-03-14 19:56:20 - ppp0 User request

2025-03-14 19:56:21 - ppp0 User request

2025-03-14 19:56:22 - ppp0

2025-03-14 19:56:23 - DSL Link Status is DOWN.

2025-03-14 19:56:23 - restart SIP stack due to intf IP changed to 0.0.0.0

2025-03-14 19:56:24 - DSL Link Status is Initializing.

2025-03-14 19:56:30 - DSL Link Status is Initializing.

2025-03-14 19:56:33 - Del Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 19:56:37 - Success Add Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:56:39 - Del Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:56:39 - Success Add Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 19:56:41 - DSL Link Status is Initializing.

2025-03-14 19:56:46 - DSL Link Status is Initializing.

2025-03-14 19:56:47 - Del Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 19:56:50 - Success Add Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:56:51 - DSL Link Status is Initializing.

2025-03-14 19:56:59 - Del Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:57:01 - Success Add Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 19:57:03 - DSL Link Status is Initializing.

2025-03-14 19:57:08 - DSL Link Status is EstablishingLink

2025-03-14 19:57:55 - Del Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 19:57:57 - Success Add Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:59:55 - Del Client : MAC : 9E:40:83:79:0C:93

2025-03-14 19:59:58 - Success Add Client : MAC : 1A:3F:C2:15:58:C8

2025-03-14 19:59:58 - Success Add Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 20:00:07 - Del Client : MAC : 52:20:EA:BB:76:A4

2025-03-14 20:00:08 - Success Add Client : MAC : 9E:40:83:79:0C:93

2025-03-14 20:00:10 - ppp0 sent [PADT Host-Uniq(0x000038bc) Session-Id(0x00002488)]

2025-03-14 20:00:10 - ppp0 sent [Termination Host-Uniq(0x000038bc) Session-Id(0x00002488)]

2025-03-14 20:00:10 - ppp0 sent [PADI Host-Uniq(0x000038bc)]

2025-03-14 20:00:11 - DSL Link Status is UP.