Deco App Internet Speed Test (FAILED)

Deco App Internet Speed Test (FAILED)

Deco App Internet Speed Test (FAILED)
Deco App Internet Speed Test (FAILED)
Thursday - last edited Thursday
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.2.4

Hey TP-LINK !!

 

Why my speed test option is 90% failed for me. Like when i try to test speed only 2 times it can work outof 10 times. Here is a screen shot i tried Auto and Manual Server too. I'm using Google DNS aswell 8.8.8.8 & 8.8.4.4

 

AR GamingPK1
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#1
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4 Reply
Re:Deco App Internet Speed Test (FAILED)
Friday

  @ARGamingPK1 Hi, nice to see you again. Can I have the current Deco APP version?

Please also refer to this link to help me submit the APP log:

How to submit Deco APP log

 

By the way, did the issue just start recently?

 

I saw a few similar feedbacks in the past few weeks and wonder whether there might be something wrong with the Deco APP recently:

https://community.tp-link.com/en/home/forum/topic/762580

https://community.tp-link.com/en/home/forum/topic/761282

 

Wait for your reply and best regards.

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#2
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Re:Deco App Internet Speed Test (FAILED)
Friday - last edited Friday

  @David-TP I'm facing this issue since when i bought Deco X20 last week monday. My Deco App version is 3.9.22 and i have shared App Logs

 

AR GamingPK1
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#3
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Re:Deco App Internet Speed Test (FAILED)
Friday

  @ARGamingPK1 

Hi, Thank you very much. The APP log has been received.

I noticed the reported model is Deco X20_V3. Actually, I don't release it still supports "Test Internet Speed". I thought only V1 and V1.2 did, and since Deco X20_V2, the Deco app has no longer had this feature. It seems like my database needs to be updated againcool.

Thanks again and best regards.

 

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#4
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Re:Deco App Internet Speed Test (FAILED)
Friday

  @David-TP Hmmm you are living in 2020 and TP-LINK is living in 2025 😉🤣

AR GamingPK1
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#5
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