Cannot connect to the internet

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Cannot connect to the internet

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Cannot connect to the internet
Cannot connect to the internet
2025-03-24 04:19:57 - last edited 2025-04-08 02:26:57
Model: Archer C80  
Hardware Version: V2
Firmware Version:

Hi, I bought this router to replace my ISP basic router expecting to improve connectivity and range. I have been unsuccesful in connecting the router to the internet. I have tried the following:

 

- Followed the instructions (reseting modem, connecting the cables in the instructed order, factory reset, etc.)

- Configured with Dynamic IP as per ISP instructions. 

- Swapped ethernet cables, reconnected my old router and connection to internet is instant.

- Updated latest firmware

- Tried configuring both from Tether app and web.

 

The TPLink router will show the normal 3 solid green lights and the internet led is steady orange. 

 

Any other suggestion?

 

Thanks!

Eduardo

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Re:Cannot connect to the internet-Solution
2025-03-25 02:29:21 - last edited 2025-04-08 02:26:57

Hi @Eduardo24s,

If the router has no internet or internet is offline, please try the steps below:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Cannot connect to the internet-Solution
2025-03-25 02:29:21 - last edited 2025-04-08 02:26:57

Hi @Eduardo24s,

If the router has no internet or internet is offline, please try the steps below:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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