Cannot connect to the internet

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Cannot connect to the internet

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Cannot connect to the internet
Cannot connect to the internet
2025-03-24 04:19:57 - last edited 2025-04-08 02:26:57
Model: Archer C80  
Hardware Version: V2
Firmware Version:

Hi, I bought this router to replace my ISP basic router expecting to improve connectivity and range. I have been unsuccesful in connecting the router to the internet. I have tried the following:

 

- Followed the instructions (reseting modem, connecting the cables in the instructed order, factory reset, etc.)

- Configured with Dynamic IP as per ISP instructions. 

- Swapped ethernet cables, reconnected my old router and connection to internet is instant.

- Updated latest firmware

- Tried configuring both from Tether app and web.

 

The TPLink router will show the normal 3 solid green lights and the internet led is steady orange. 

 

Any other suggestion?

 

Thanks!

Eduardo

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1 Accepted Solution
Re:Cannot connect to the internet-Solution
2025-03-25 02:29:21 - last edited 2025-04-08 02:26:57

Hi @Eduardo24s,

If the router has no internet or internet is offline, please try the steps below:

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Re:Cannot connect to the internet-Solution
2025-03-25 02:29:21 - last edited 2025-04-08 02:26:57

Hi @Eduardo24s,

If the router has no internet or internet is offline, please try the steps below:

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