AX1500 losing connection - Plz help!

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AX1500 losing connection - Plz help!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1500 losing connection - Plz help!
AX1500 losing connection - Plz help!
2025-03-26 23:44:18 - last edited 2025-04-10 02:48:33
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.1.22 Build 20240311 Rel. 73956(4252)

I keep losing connection periodically. Is there any wrong configuration? Log below:

 

####################################################################
#                  Archer AX12 System Log
# Time = 2025-03-26 20:43:00
# H-Ver = 1.0.0 ; S-Ver = 1.1.22 Build 20240311 Rel. 73956
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = 74:FE:CE:F5:09:EC 
# WAN: W = dhcp ; I = 130.130.130.114 ; M = 255.255.255.0 ; MAC = 74:FE:CE:F5:09:ED 
#      G = 130.130.130.1 ; D1 = 130.130.130.1 ; D2 = 130.130.130.1 
# Clients connected: 6 ; WI-FI : 4 
####################################################################
2025-03-26 20:33:56 basic-security[23250]: <6> 219504 Service start
2025-03-26 20:33:56 basic-security[23250]: <5> 219606 Flush conntrack table succeeded
2025-03-26 20:33:54 basic-security[23250]: <6> 219505 Service stop
2025-03-26 20:30:44 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 20:30:44 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 20:30:44 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 19:30:40 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 19:30:40 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 19:30:40 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 18:30:36 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 18:30:36 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 18:30:36 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 17:30:31 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 17:30:31 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 17:30:31 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 16:30:27 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 16:30:27 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 16:30:27 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 15:30:23 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 15:30:23 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 15:30:23 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 14:30:19 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 14:30:19 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 14:30:19 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 13:30:15 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 13:30:15 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 13:30:15 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 12:30:10 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 12:30:10 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 12:30:10 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 11:30:06 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 11:30:06 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 11:30:06 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 10:30:02 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 10:30:02 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 10:30:02 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 09:29:58 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 09:29:58 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 09:29:58 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 08:29:53 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 08:29:53 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 08:29:53 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 07:29:49 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 07:29:49 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 07:29:49 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 06:29:44 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 06:29:44 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 06:29:44 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 05:44:49 led-controller[1743]: <6> 288051 Start to run WAN1_ON
2025-03-26 05:44:49 led-controller[1743]: <6> 288051 Start to run WAN0_OFF
2025-03-26 05:44:49 led-controller[1743]: <3> 288753 Config importing failed
2025-03-26 05:44:49 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-26 05:44:42 led-controller[1743]: <6> 288051 Start to run WAN1_OFF
2025-03-26 05:44:42 led-controller[1743]: <6> 288051 Start to run WAN0_ON
2025-03-26 05:44:42 led-controller[1743]: <3> 288753 Config importing failed
2025-03-26 05:44:42 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-26 05:44:39 led-controller[1743]: <6> 288051 Start to run WAN1_OFF
2025-03-26 05:44:39 led-controller[1743]: <6> 288051 Start to run WAN0_OFF
2025-03-26 05:44:39 led-controller[1743]: <3> 288753 Config importing failed
2025-03-26 05:44:39 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-26 05:29:40 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 05:29:40 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 05:29:40 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 04:29:36 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 04:29:36 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 04:29:36 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 03:29:32 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 03:29:32 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 03:29:32 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 02:29:27 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 02:29:27 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 02:29:27 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 01:29:23 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 01:29:23 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 01:29:23 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-26 00:29:19 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-26 00:29:19 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-26 00:29:19 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-25 23:29:15 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-25 23:29:15 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-25 23:29:15 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-25 22:29:11 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-25 22:29:11 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-25 22:29:11 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-25 21:29:06 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2025-03-25 21:29:06 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;)
2025-03-25 21:29:06 dhcpc[7620]: <6> 210058 1/2 lease passed, enter renewing state
2025-03-25 20:36:35 basic-security[22111]: <6> 219504 Service start
2025-03-25 20:36:35 basic-security[22111]: <5> 219606 Flush conntrack table succeeded
2025-03-25 20:36:34 basic-security[22111]: <6> 219505 Service stop
2025-03-25 20:36:27 basic-security[21659]: <6> 219504 Service start
2025-03-25 20:36:27 basic-security[21659]: <5> 219606 Flush conntrack table succeeded
2025-03-25 20:36:26 basic-security[21659]: <6> 219505 Service stop
2025-03-25 20:36:02 qos[20567]: <6> 259504 Service start
2025-03-25 20:35:57 qos[20567]: <6> 259502 Function enabled
2025-03-25 20:35:56 qos[20567]: <6> 259505 Service stop
2025-03-25 20:35:53 qos[20100]: <6> 259504 Service start
2025-03-25 20:35:47 qos[20100]: <6> 259502 Function enabled
2025-03-25 20:35:47 qos[20100]: <6> 259505 Service stop
2025-03-25 20:30:06 led-controller[1743]: <6> 288051 Start to run WAN1_ON
2025-03-25 20:30:06 led-controller[1743]: <6> 288051 Start to run WAN0_OFF
2025-03-25 20:30:06 led-controller[1743]: <3> 288753 Config importing failed
2025-03-25 20:30:06 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-25 20:29:32 upnp[9704]: <6> 217504 Service start
2025-03-25 20:29:30 upnp[9704]: <6> 217505 Service stop
2025-03-25 20:29:27 nat[7843]: <6> 211021 IPSEC ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 L2TP ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 PPTP ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 SIP ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 RTSP ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 H323 ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 TFTP ALG enabled
2025-03-25 20:29:27 nat[7843]: <6> 211021 FTP ALG enabled
2025-03-25 20:29:22 led-controller[1743]: <6> 288051 Start to run WAN1_ON
2025-03-25 20:29:22 led-controller[1743]: <6> 288051 Start to run WAN0_OFF
2025-03-25 20:29:22 led-controller[1743]: <3> 288753 Config importing failed
2025-03-25 20:29:22 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-25 20:29:22 remote-management[9055]: <6> 282505 Service stop
2025-03-25 20:29:21 qos[8768]: <6> 259504 Service start
2025-03-25 20:29:21 qos[8768]: <6> 259503 Function disabled
2025-03-25 20:29:20 qos[8768]: <6> 259505 Service stop
2025-03-25 20:29:14 nat[7843]: <6> 211501 Initialization succeeded
2025-03-25 20:29:11 led-controller[1743]: <6> 288051 Start to run WAN1_OFF
2025-03-25 20:29:10 led-controller[1743]: <6> 288051 Start to run WAN0_ON
2025-03-25 20:29:10 led-controller[1743]: <3> 288753 Config importing failed
2025-03-25 20:29:10 led-controller[1743]: <7> 288009 Failed to read LAN_ON
2025-03-25 20:29:10 nat[7843]: <6> 211501 Initialization succeeded
2025-03-25 20:29:04 led-controller[1743]: <6> 288051 Start to run STATUS_ON
2024-03-11 00:01:15 led-controller[1743]: <6> 288051 Start to run GENERAL
2024-03-11 00:01:13 dhcpc[7620]: <6> 210054 receive ack from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2024-03-11 00:01:13 dhcpc[7620]: <6> 210053 send select request with options(cliid=01/74:fe:ce:f5:09:ed:;reqip=130.130.130.114;serverid=130.130.130.1;)
2024-03-11 00:01:13 dhcpc[7620]: <6> 210052 receive offer from server with ip 130.130.130.114, options(serverid=130.130.130.1;lease=7200;subnet=255.255.255.0;dns=130.130.130.1 130.130.130.1;router=130.130.130.1;)
2024-03-11 00:01:12 dhcpc[7620]: <6> 210051 send discover with ip 0.0.0.0 and flags 80
2024-03-11 00:01:09 traffic-stats[7362]: <6> 269504 Service start
2024-03-11 00:00:47 factory-reset[6362]: <6> 284504 Service start
2024-03-11 00:00:44 access-control[6044]: <6> 239504 Service start
2024-03-11 00:00:44 access-control[6044]: <6> 239503 Function disabled
2024-03-11 00:00:41 nat[5571]: <7> 211001 Flush conntrack
2024-03-11 00:00:41 nat[5571]: <6> 211502 Function enabled
2024-03-11 00:00:41 nat[5571]: <5> 211051 Create NAT chain succeeded
2024-03-11 00:00:40 nat[5571]: <6> 211501 Initialization succeeded
2024-03-11 00:00:40 nat[5571]: <6> 211501 Initialization succeeded
2024-03-11 00:00:37 basic-security[5046]: <6> 219504 Service start
2024-03-11 00:00:37 basic-security[5046]: <5> 219606 Flush conntrack table succeeded
2024-03-11 00:00:34 firewall[3996]: <6> 209504 Service start
2024-03-11 00:00:20 led-controller[1743]: <6> 288051 Start to run WIFI2G_ON
2024-03-11 00:00:20 led-controller[1743]: <6> 288051 Start to run WIFI5G_ON
2024-03-11 00:00:18 imb[3573]: <6> 218507 Daemon connection succeeded
2024-03-11 00:00:18 imb[3573]: <6> 218012 ARP Binding disabled
2024-03-11 00:00:18 imb[3573]: <6> 218506 Config interface initialization succeeded
2024-03-11 00:00:18 imb[3573]: <6> 218501 Initialization succeeded
2024-03-11 00:00:17 upnp[3456]: <6> 217504 Service start
2024-03-11 00:00:16 upnp[3456]: <6> 217505 Service stop
2024-03-11 00:00:10 remote-management[2757]: <6> 282505 Service stop
2024-03-11 00:00:07 dhcpc[2521]: <6> 210056 teardown and release
2024-03-11 00:00:07 dhcpc[2521]: <6> 210051 send discover with ip 0.0.0.0 and flags 80
2024-03-11 00:00:00 led-controller[1743]: <6> 288051 Start to run STATUS_SAN
2024-03-11 00:00:00 time-settings[1794]: <6> 279504 Service start
1970-01-01 00:00:16 led-controller[1743]: <6> 288504 Service start
 

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1 Accepted Solution
Re:AX1500 losing connection - Plz help!-Solution
2025-03-27 06:15:57 - last edited 2025-04-10 02:48:33

Hi@rmontroni,

Will the internet light turn red/orange when the internet lost? Here are some suggestions may help you:

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?


 

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#2
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Re:AX1500 losing connection - Plz help!-Solution
2025-03-27 06:15:57 - last edited 2025-04-10 02:48:33

Hi@rmontroni,

Will the internet light turn red/orange when the internet lost? Here are some suggestions may help you:

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?


 

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