TD-W8970 - unable to manage over internet after firmware upgrade

TD-W8970 - unable to manage over internet after firmware upgrade
TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-04 00:40:09
Region : UnitedKingdom

Model : TD-W8970

Hardware Version : V1

Firmware Version : 141008

ISP :


Following a firmware upgrade to v141008 last week, I can no longer access the router over the internet. I have checked the configuration and the router has my correct IP address in the Manage section, and management is enabled on port 8000 remotely.

When I try to access the router, I get the login page. After entering the correct username and password, I get "403 Forbidden" in a box and can't get any further.

Is this a new firmware bug, or is there another new setting needed to make remote management work again?
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#1
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6 Reply
Re:TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-04 13:55:43
You may downgrade the old firmware to test if it works OK again.
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#2
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Re:TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-04 17:30:11
Well I know it works OK with the old firmware, as it worked fine before the upgrade.

I'm just wondering if the new firmware has added a setting I need to deal with to make remote management work again, or if there is a bug with the new firmware which has caused this.
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#3
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Re:TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-05 01:34:30
This is reproducible as I have upgraded another one of these routers and get the same 403 Forbidden box after logging in with that one too.
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#4
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Re:TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-09 15:46:50
Did you report it to TP-LINK support? http://www.tp-link.com/en/Support/contact/
Share it here pls if you get a reply.
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#5
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Re:TD-W8970 - unable to manage over internet after firmware upgrade
2014-12-09 19:16:56
Yes, I have raised it with support and am in dialogue with them at the moment.
I'll post a summary here when it has progressed.
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#6
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Any news yet?
2016-09-21 15:57:33
Hi - I'm having the same problem, so interested if you find a resolution...
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#7
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