Tapo RV20 Max Plus Goes Crazy when Mop is installed

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Tapo RV20 Max Plus Goes Crazy when Mop is installed

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Tapo RV20 Max Plus Goes Crazy when Mop is installed
Tapo RV20 Max Plus Goes Crazy when Mop is installed
2025-03-28 03:50:23 - last edited 2025-04-15 07:15:10
Model: Tapo RV20 Max Plus  
Hardware Version: V1
Firmware Version: 1.1.1 Build 250214 Rel.173659

Hi I am writing this in relation to an issue with my vaccum. The Vaccum works fine without the mop but goes crazy and all over the place when the mop is installed to it and does not mop as intended. i have gone through all the troubleshooting process mentioned on the website and nothing is working need some help. 

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Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed-Solution
2025-03-28 10:00:16 - last edited 2025-04-16 03:48:19

  @DaniVic 

 

  • Use a clean and dry mop cloth.
  • Check whether the sensor area is clean.
  • Check if the wheels are clean, make sure there is there is no grease or dirt before starting another cleaning task.

 

If the problem still exists, contact local TP-Link support for further assistance. The robot vacuum might require a throughout testing.

 

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Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed-Solution
2025-03-28 10:00:16 - last edited 2025-04-16 03:48:19

  @DaniVic 

 

  • Use a clean and dry mop cloth.
  • Check whether the sensor area is clean.
  • Check if the wheels are clean, make sure there is there is no grease or dirt before starting another cleaning task.

 

If the problem still exists, contact local TP-Link support for further assistance. The robot vacuum might require a throughout testing.

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed
2025-03-28 11:20:48

  @Wayne-TP 

 

I have done all the above but still facing the same issues 

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Re:Tapo RV20 Max Plus Goes Crazy when Mop is installed
2025-03-31 02:40:38

  @DaniVic 

 

In your case, i would recommend getting a replacement first. Contact the retailer or local TP-Link support for assistance. 

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