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Bandwidth throttled to 90mbs every day

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Bandwidth throttled to 90mbs every day

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Bandwidth throttled to 90mbs every day
Bandwidth throttled to 90mbs every day
2025-04-02 08:19:17 - last edited 2025-05-08 09:20:28

I have 2 X50s that I've had for a couple of years and they were brilliant for over 18 months... but lately, every morning I get up, I can only get 90mbs download and about 3mbs upload.

 

I normally get 960/100.

 

This happens on all my devices (Windows, osx and iOS) so it's not a device thing.

 

if I reboot the Decos, it goes back to 960/100.

 

if I connect to my main routers wifi it's at full speed too (before rebooting the Decos)... so the incoming speed is fine.

 

ive seen lots of other posts about similar thing happening to others... so its got to be problem with an update we received at some point as it worked fine for 18 months and nothing else has changed on my setup.

 

Has anyone got any suggestions on what's happening and how to stop it happening please?

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#1
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1 Accepted Solution
Re:Bandwidth throttled to 90mbs every day-Solution
2025-04-28 02:13:54 - last edited 2025-05-08 09:20:28

  @Devotee101 

Hi Adam, Thanks for the update.

You are right that Deco in Access Point mode doesn't support QoS, so it is invisible on the Deco APP.

 

Would there be any chance that you could connect the secondary Deco X50 directly behind the main Deco X50, such as:

ISP router----main Deco X50-----------------<30m>-------------seconday Deco X50

 

If the speed still dropped to 100m/s randomtly, I think a replacement would help if the device is still under warranty.

Did you receive my reply to #TKID250442760? If yes, you can update the email with the SN number on the main Deco/bottom product label and a copy of the purchasing receipt.

 

Wait for your reply.

Best regards.

 

 

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#13
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Re:Bandwidth throttled to 90mbs every day
2025-04-03 06:30:54

  @Devotee101 

Hi, Thank you very much for your feedback.

Can I have the current firmware version of the Deco X50?

 

Here are some suggestions for your reference:

1. Use a new Ethernet cable to connect the ISP modem/router to another Ethernet port of the main Deco X50.

2. Please refer to this link to set a different Deco X50 as the main Deco: How to replace the main Deco with another Deco

 

Wait for your reply.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Bandwidth throttled to 90mbs every day
2025-04-18 16:19:25

  @Devotee101 Hi

 

I just updated to the new firmware the other day (1.6.4 Build 25011612 Rel. 44161) but it's still happening - in fact, it seems more often now and I have to reboot both X50's 2 or 3 times a day now.

 

Adam

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#3
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Re:Bandwidth throttled to 90mbs every day
2025-04-21 01:35:59

  @Devotee101 

Hi, Thanks for the update.

How about testing the latest 1.6.7 firmware here for Deco X50_V1:

Deco X50/X55_V1_1.6.7 Optimized the Client Network Stability

 

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:Bandwidth throttled to 90mbs every day
2025-04-23 07:30:19

  @David-TP 

 

Thanks for the link to the new firmware... I tried upgrading it and it upgraded the main X50 (Living Room) but didn't do the 2nd one (Dining Room):

 

The instructions said it would update them all. I've rebooted the 2nd one several times. Any idea how I can update the 2nd one?

 

Also, this morning, I had the same problem as before on the main one (which is updated) and my bandwidth was still throttled to around 90/2 so looks like this firmware doesn't fix the problem anyway.

 

Any other thoughts on why it's suddenly started doing this?

 

Thanks

 

Adam

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#5
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Re:Bandwidth throttled to 90mbs every day
2025-04-23 10:09:02

  @Devotee101 

Hi, Have you replaced a new Ethernet cable to connect the main Deco to the ISP modem?

It is also suggested to connect the ISP modem to another Ethernet port of the main Deco.

Please unplug other Ethernet equipment from the main Deco.

 

The IP address of the individual Deco can be found on the Deco APP. Then you can log into its separate UI for firmware upgrade:

 

 

Please also save a copy of the web UI system log when the speed drops to 100 Mbps again:How to submit Deco APP log

(Rebooting Deco will clear up the system logs, and please save the log before rebooting Decos)

 

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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Re:Bandwidth throttled to 90mbs every day
2025-04-23 11:06:47

  @David-TP 

 

Thanks for your response David

 

I've managed to upgrade the 2nd X50 to the 1.6.7 Firmware using it's IP address now - didn't realise I could do that!

 

I've plugged the main Deco in directly to my ISP Modem - it was going via a Switch before - and have used a different socket. There is no other equipment connected to it physically, just lots of wireless devices like all my smart bulbs etc.

 

After a reboot, it shows it's connected and working as before, but immediately went to the throttled speed again.

 

I have submitted an email request with the Log attached so hopefully you can access that?

 

Regards

 

Adam

 

 

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#7
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Re:Bandwidth throttled to 90mbs every day
2025-04-23 23:12:07

  @Devotee101 Check Qos and turn it OFF and also turn on auto reboot schedule for better performance.

Please & Thank You !! ❤️
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#8
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Re:Bandwidth throttled to 90mbs every day
2025-04-24 10:03:15

  @Devotee101 

Hi, thank you for the logs. I did receive your email.

As the ISP gateway is also a router, do you set Deco X50 into Wireless router mode or Access point mode?
  • If it is in wireless router mode, please make sure the QoS is disabled or set to 1000Mbps download/upload.
Can I have the model number of the ISP Wi-Fi router?
 
Please also refer to the email for more suggestions later.
Wait for your reply.
Best regards.
▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#9
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Re:Bandwidth throttled to 90mbs every day
2025-04-24 10:20:41

  @ARGamingPK1 

 

Ive seen QoS mentioned on many other posts where people are having the same problem as me... doesn't seem to help any of them though.

 

Also, I can't see a setting for this in the web UI or the App... do you know where it is please?

 

thanks

 

Adam

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#10
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Re:Bandwidth throttled to 90mbs every day
2025-04-24 12:47:07

  @Devotee101 Here is the QoS settings for me under Monthly Report.

 

Please & Thank You !! ❤️
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#11
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