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Re500x stops working after a while

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Re500x stops working after a while

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Re500x stops working after a while
Re500x stops working after a while
2025-04-13 07:03:33 - last edited 2025-05-18 15:51:06
Tags: #Network Connectivity #OneMesh
Model: RE500X  
Hardware Version: V1
Firmware Version: 1.04 build 20210611

I have a ax55, rx500 and rx700 in mesh. The ax55 is on the ground floor, rx500 on the 1st floor and rx700 on the top floor.

 

After a few days the rx500 stops working (speed drops from +100Mbs to a crawl (<1Mbs) and i have to reset to fix. This is the only unit giving problems. Is is also closest to the ax55.

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#1
1 Accepted Solution
Re:Re500x stops working after a while -Solution
2025-04-14 11:34:11 - last edited 2025-05-18 15:51:06

Hi@GB55,

Thank you for reporting your issue to our community.

 

What is the LED status when the problem occurs?

If you reboot it, is the problem solved? Are there any related error messages?

Please try to swap the positions of the two range extenders, or keep only one range extender working for comparison. Eliminate interference from specific environments.
In addition, please ensure that the devices in the entire network system are updated to the latest version of firmware.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:Re500x stops working after a while -Solution
2025-04-14 11:34:11 - last edited 2025-05-18 15:51:06

Hi@GB55,

Thank you for reporting your issue to our community.

 

What is the LED status when the problem occurs?

If you reboot it, is the problem solved? Are there any related error messages?

Please try to swap the positions of the two range extenders, or keep only one range extender working for comparison. Eliminate interference from specific environments.
In addition, please ensure that the devices in the entire network system are updated to the latest version of firmware.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2

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