Opening app on new phone

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Opening app on new phone

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Opening app on new phone
Opening app on new phone
2025-04-13 17:37:03 - last edited 2025-04-14 06:28:01
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Hi, I have recently changed phone after the old one went on the fritz. Cannot get into my deco app as it keeps asking for a code that has been pushed to my trusted device. Device is dead.

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Re:Opening app on new phone-Solution
2025-04-14 06:25:38 - last edited 2025-04-14 06:28:01

  @KM_69 

Hi. if you have enabled 2FA authentication, it will send an authorized code to the old mobile phone, but you can also switch to receiving the codes via email.

https://community.tp-link.com/en/home/forum/topic/666698

 

Best regards.

 

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Re:Opening app on new phone-Solution
2025-04-14 06:25:38 - last edited 2025-04-14 06:28:01

  @KM_69 

Hi. if you have enabled 2FA authentication, it will send an authorized code to the old mobile phone, but you can also switch to receiving the codes via email.

https://community.tp-link.com/en/home/forum/topic/666698

 

Best regards.

 

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