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Tplink can see devices but can't connect to Internet

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Tplink can see devices but can't connect to Internet

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Tplink can see devices but can't connect to Internet
Tplink can see devices but can't connect to Internet
2025-04-17 07:15:53 - last edited 2025-05-13 10:14:59
Model: Archer NX200  
Hardware Version: V2
Firmware Version: 1.0.0 3.0.0 v60e0.0 Build 240822 Rel.76438n

My tplink can access internet no issue but when try to connect smart devices like locks and blinds and Arlo, it see the the devices but can't access internet and eventually fail to setup.  Please help me, I really have no ideas what's wrong, thanks!

 

Note: I also enable 2.4gb connection

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Re:Tplink can see devices but can't connect to Internet-Solution
2025-04-18 08:10:20 - last edited 2025-05-13 10:14:59

  @alanyeni 

Hi, welcome to the community.

Here are some suggestions for your reference:

  • Disable Band Steering.
  • Set the 2.4GHz wireless channel to channel 1/6/11, channel width -20MHz.
  • Set the wireless security for 2.4 GHz as WPA2-PSK[AES]

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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Re:Tplink can see devices but can't connect to Internet-Solution
2025-04-18 08:10:20 - last edited 2025-05-13 10:14:59

  @alanyeni 

Hi, welcome to the community.

Here are some suggestions for your reference:

  • Disable Band Steering.
  • Set the 2.4GHz wireless channel to channel 1/6/11, channel width -20MHz.
  • Set the wireless security for 2.4 GHz as WPA2-PSK[AES]

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
Recommended Solution
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