W-8968v3 Authentication issues with Tata Docomo DSL
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W-8968v3 Authentication issues with Tata Docomo DSL
Region : India
Model : TD-W8968
Hardware Version : V4
Firmware Version : TD-W8968_V3_150512
ISP : TATA Docomo DSL
Dear All,
I'm facing issues with connecting to Tata Docomo DSL. I have gotten each and every setting checked out with the ISP however, there is always an authentication issue while trying to connect with this router. Below is the excerpt from the syslog
The same username and password work perfectly fine with the Zyxel modem provided by the ISP. Has anyone faced this issue before? What steps can I take here?
Model : TD-W8968
Hardware Version : V4
Firmware Version : TD-W8968_V3_150512
ISP : TATA Docomo DSL
Dear All,
I'm facing issues with connecting to Tata Docomo DSL. I have gotten each and every setting checked out with the ISP however, there is always an authentication issue while trying to connect with this router. Below is the excerpt from the syslog
The same username and password work perfectly fine with the Zyxel modem provided by the ISP. Has anyone faced this issue before? What steps can I take here?
Re:W-8968v3 Authentication issues with Tata Docomo DSL
Updates on this issue:
Tata DSL has MAC address binding in place which seemed to cause the DSL Authentication issues. I cloned the MAC address from my Zyxel modem into my TP-Link router and looks like its authenticating now.
However, the line is just not stable enough. I have an extended ping going on to 4.2.2.2 and barely 1-2% of the packets make it. It syncs for a maximum of 4 seconds and then gives up. The telephone line is absolutely ok as with works perfectly on the Zyxel modem. Below are the ADSL modulation settings:
Zyxel modem: ADSL2+ with AnnexA modulation
TP-Link router: All boxes ticked with AnnexL and AnnexM (refer screenshot)
I'm wondering whether the lack of AnnexA could be the problem?
Any suggestions on what could be causing this?
Tata DSL has MAC address binding in place which seemed to cause the DSL Authentication issues. I cloned the MAC address from my Zyxel modem into my TP-Link router and looks like its authenticating now.
However, the line is just not stable enough. I have an extended ping going on to 4.2.2.2 and barely 1-2% of the packets make it. It syncs for a maximum of 4 seconds and then gives up. The telephone line is absolutely ok as with works perfectly on the Zyxel modem. Below are the ADSL modulation settings:
Zyxel modem: ADSL2+ with AnnexA modulation
TP-Link router: All boxes ticked with AnnexL and AnnexM (refer screenshot)
I'm wondering whether the lack of AnnexA could be the problem?
Any suggestions on what could be causing this?
RMA done. Problem still the same
First off, apologies for reviving an age old topic. If I should raise a new topic, do let me know.
So the RMA was done and TP Link gave me with a new, box packed v4 version of this same router (previous one was v3). The problem remains the same though. I can barely get even a second of connection. The circuit builds up but then something happens and it just disconnects.
I configured this new router in the exact same way as the ISP's modem was configured. Attached below are the images of logs from the router.
Vivian, if you're still there, can you please help?
So the RMA was done and TP Link gave me with a new, box packed v4 version of this same router (previous one was v3). The problem remains the same though. I can barely get even a second of connection. The circuit builds up but then something happens and it just disconnects.
I configured this new router in the exact same way as the ISP's modem was configured. Attached below are the images of logs from the router.
Vivian, if you're still there, can you please help?
Re:W-8968v3 Authentication issues with Tata Docomo DSL
kunalp888 wrote
First off, apologies for reviving an age old topic. If I should raise a new topic, do let me know.
So the RMA was done and TP Link gave me with a new, box packed v4 version of this same router (previous one was v3). The problem remains the same though. I can barely get even a second of connection. The circuit builds up but then something happens and it just disconnects.
I configured this new router in the exact same way as the ISP's modem was configured. Attached below are the images of logs from the router.
Vivian, if you're still there, can you please help?
Hi
I bought the same model i am having trouble configuring the router with TATA can some one help. how to configure the router