Solution Reported Issue and Workaround: Deco X50-5G doesn't work with Free 5G SA Network
Reported Issue and Workaround: Deco X50-5G doesn't work with Free 5G SA Network
Tags:
#Highlighted Thread
#Official
This Article Applies to:
Deco X50-5G_V1
Issue Phenomenon:
French operator Free Mobile has recently launched its 5G SA (Standalone) network. The operator offers customers access to 5G SA via an option that can be activated in their customer area. After activating 5G SA service, users might find the 5G SA network works properly on the mobile phone; however, Deco X50-5G no longer receives any 5G signal using the same SIM card. Disabling 5G SA service, Deco starts working again over the 5G NSA network.
Available Solutions:
Please install the following beta firmware to see whether the issue can be fixed:
Deco X50-5G_V1_1.2.1 Official Now Available for Installation!
Update Advice:
- How to manually update the firmware via web UI- How to Update the Firmware of Deco.
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