Home Network Community > Wi-Fi Routers > WiFi 2.4 not working on archer ax6000
< Wi-Fi Routers

WiFi 2.4 not working on archer ax6000

WiFi 2.4 not working on archer ax6000

WiFi 2.4 not working on archer ax6000
WiFi 2.4 not working on archer ax6000
2025-05-01 12:17:29 - last edited 2025-05-08 07:09:53
Tags: #Firmware Update #Network Connectivity
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.3.2

Since the new firmware, I have no more WiFi 2.4 neither as normal WiFi nor guest.

smart off

rebooted 3x

reset 2x

 

pleaee gelp

 

thanks

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:WiFi 2.4 not working on archer ax6000-Solution
2025-05-08 03:51:43 - last edited 2025-05-08 03:52:02

Hi@rigauli,

Thank you for your detailed test results.

Please install Archer AX6000(EU)_V1_1.3.1 Build 20230731 and downgrade firmware to previous version.

Please refer to How to Upgrade the Firmware to manually update the firmware.

If the issue persists, please contact local support for further help.

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
  0  
  0  
#4
Options
5 Reply
Re:WiFi 2.4 not working on archer ax6000
2025-05-07 02:10:53

Hi@rigauli,

Thank you for reporting your issue to our community.

 

For your issue, please try the following suggestions.

  • Hard reset the router correctly:Use a pin to press and hold the reset hole until the LED begins circulating blue to its factory default settings.
  • Make sure the 2.4G/5G network is enabled and not hidden.
  • Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client device.

 

Feel free to reply here if you have any update.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#2
Options
Re:WiFi 2.4 not working on archer ax6000
2025-05-07 08:52:53

Thanks   @Joseph-TP 

 

  • Hard reset : done3x
  • The "2.4G button" does no exist (or hidden). Only 5G yes/no and smart yes/no.
  • No 2,4 visbile by any devices (when smart off).

 

thanks

lionel

  0  
  0  
#3
Options
Re:WiFi 2.4 not working on archer ax6000-Solution
2025-05-08 03:51:43 - last edited 2025-05-08 03:52:02

Hi@rigauli,

Thank you for your detailed test results.

Please install Archer AX6000(EU)_V1_1.3.1 Build 20230731 and downgrade firmware to previous version.

Please refer to How to Upgrade the Firmware to manually update the firmware.

If the issue persists, please contact local support for further help.

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
  0  
  0  
#4
Options
Re:WiFi 2.4 not working on archer ax6000
2025-05-08 04:40:27

Thanks  @Joseph-TP 

 

downgraded, same Issue ;-(

  0  
  0  
#5
Options
Re:WiFi 2.4 not working on archer ax6000
2025-05-08 05:39:48

Hi@rigauli,

The 2.4Ghz may have stopped broadcasting, please contact local support for further help.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 251

Replies: 5

Tags

Firmware Update Network Connectivity
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.