Cancelling free trial

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Cancelling free trial

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Cancelling free trial
Cancelling free trial
2025-05-03 04:35:39 - last edited 2025-06-11 09:07:30
Model: Tapo C210  
Hardware Version:
Firmware Version:

Hi, I can't see a way to end our free 30 day  trial with Tapo. I'm worried that we will automatically be joined to a yearly plan. I can see in the answers to FAQ's that we need to unsubscribe but there's nothing showing that I can see to do that! It's not showing up in our subscription list in Google Play so maybe a plan will only start after the free trial if you actually hit subscribe? Has anyone else had this problem? Thanks in advance!

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Re:Cancelling free trial-Solution
2025-05-05 13:03:02 - last edited 2025-06-11 09:07:30

  @Midnight2Mum 

 

Don't worry, the Tapo Care service will be canceled automatically once the free trial expires. You will not be charged unless you subscribe it actively. 

General Questions about Tapo Care

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Cancelling free trial-Solution
2025-05-05 13:03:02 - last edited 2025-06-11 09:07:30

  @Midnight2Mum 

 

Don't worry, the Tapo Care service will be canceled automatically once the free trial expires. You will not be charged unless you subscribe it actively. 

General Questions about Tapo Care

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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