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Tc40 detecting cats as people

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Tc40 detecting cats as people

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tc40 detecting cats as people
Tc40 detecting cats as people
2025-05-11 23:40:17
Model: TC40  
Hardware Version: V1
Firmware Version: 1.3.4

I have my camera on sensitivity 4 for motion detection and person detection.

For some unknown reason the area I have set my camera to detect, covering my front door, happens to be to main through route for the entire neighbourhood cat population causing the camera to 'go-off' multiple times both day and night.

I do not really want to lower the sensitivity anymore and risk missing something important but is there any fixes for this issue 

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Re:Tc40 detecting cats as people
2025-05-12 11:19:41

  @Gtfish 

 

Does the cats trigger person detection if the motion detection is off?

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Tc40 detecting cats as people
2025-05-12 16:11:13

Hi  @Wayne-TP 

I will try that tonight and let you know if I get any detections 

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#3
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Re:Tc40 detecting cats as people
2025-05-12 23:01:51

Hi  @Wayne-TP 

turned off motion detection and left person detection on but cats are still being detected as people

 

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#4
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Re:Tc40 detecting cats as people
2025-05-13 06:35:34

  @Gtfish 

 

To assist with this case, a specialist will help to follow it up through email. you may check your inbox later to confirm. Please provide some videos of the false detection later through email for follow-up.

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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