VPN client banner in plus tab

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

VPN client banner in plus tab

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VPN client banner in plus tab
VPN client banner in plus tab
2025-05-12 08:27:37
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.8.5 beta

Hello,

 

In the De co app, when I go to More tab, I have a banner which talk about VPN protection.

But as fare as I know, Deco M5 has no VPN protection.

 

Why do I have this kind of banner?

1
1
#1
4 Reply
Re:VPN client banner in plus tab
2025-05-13 06:36:47

  @Nardol 

Hi, nice to see you again.

You're right that Deco M5 doesn't support VPN Server/Client features.

I think it is the VPN promotion banner, and was pushed indiscriminately to all Deco users.

Would it be convenient for you to share a screenshot of the VPN banner?

Thank you very much.

Best regards.

 

0
0
#2
Re:VPN client banner in plus tab
2025-05-13 08:35:00
0
0
#3
Re:VPN client banner in plus tab
2025-05-13 09:56:47 - last edited 2025-05-13 10:08:10

  @Nardol 

Hi, Thanks for the update.

I think it refers to the VPN service provided by our cooperative third-party antivirus software, which needs to be installed on the clients themselves.

For Deco M5, it should be Norton 360, for example: https://hk-en.norton.com/products/norton-360-for-mobile?lsModal=1 I'll also double-check with the engineer later.

By the way, what will you get after clicking this banner? Can I have a screenshot as well?

Wait for your reply.

Best regards.

0
0
#4
Re:VPN client banner in plus tab
2025-05-13 10:05:07

  @David-TP Thanks for your reply.

Interestingly, when I tap the banner, nothing happens so thanks for the link.

Another accessibility issue, which I won't complain about as it is for ads ;-)

1
1
#5