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Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device

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Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device

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Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-12 21:39:27 - last edited 2025-05-16 09:27:58
Tags: #Network Connectivity #Installation #Web GUI Management
Model: Archer AX12  
Hardware Version: V1
Firmware Version: 1.1.24 Build 20240823 Rel. 43366(4555)

hi  There last week superonline isp(Turkey) done a maintenance and i was using my own router DSL-AC56U(kinda old one was working perfect than awful zte isp router) after the maintenance my router no longer work anymore, then i tried to reconnect from my AC56U and there is no way that it worked.

 

then i bought TP-LINK AX12 AX1500 and tried everything but everything, not had a chance to connect. i used pppoe correct and used vlan as 35 / 881 / 103, cloned wan ip of ZTE ISP router, tried every scenario but never had a internet. what i discover is the GPON ONT device Nokia G-010G-R is not handshaking with the TP-LINK AX12 AX1500 or any other router except of ISP'S Awful ZTE router, even tried to power off all like couple of hours to make the account log out and forget all mac bindings but nothing changed,

 

i dont wanna use this modem as access point.

i cannot find any solution, could you guys any idea ?

 

Thanks

 

 

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#1
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1 Accepted Solution
Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device-Solution
2025-05-15 03:50:39 - last edited 2025-05-16 09:27:58

Hi@ork_666,

Thank you for your reply.

 

From your description, it seems that the ISP requires you to use ZTE router and has bound the network data, such as Mac binding.

If ISP transmits the network by just identifying a specific Mac address, you can try Mac clone for the Archer AX12.
How do I configure MAC Address Clone on my TP-Link Archer Router?

Make sure you use the same PPPOE and VLAN settings. Especially the VLAN ID settings:
How to configure VLAN ID for your internet connection on wireless router

However, if you use the same settings are still unsuccessful, the ISP may have set other identification parameters, which we are unlikely to be able to modify.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-13 11:58:24

Hi@ork_666,

Thank you for contacting our community.

Did you try to consult the support of your Nokia G-010G-R for help? What we need to do now is to confirm that the Nokia G-010G-R has been restored. If both the old router and the new router cannot obtain the network normally, most likely the network source is not working.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#2
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-13 17:09:49
thanks for answering @Joseph-TP Actually my isp is forcing to use their zte router, what i saw in tp link logs is everything ok, even mac adress pppoe but cant recieve pado and sending pado but not getting anything, so fiber connection not working. if i call my isp and ask for nokia gpon (bc they gave me), they will basically tell me "you should use our zte router" so they wont support on nokia gpon, is there anything with the nokia gpon that binding on mac adress, maybe more seriously the serial number, and only choosing to work with zte ? i tried everything but no hope
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-13 17:19:48

  @Joseph-TP 

 

Nokia gpon that i have is works fine with their zte router connects in 10 seconds. Thays why it become strange situation that gpon has something that codes to work olny with isp router ? 

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#4
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device-Solution
2025-05-15 03:50:39 - last edited 2025-05-16 09:27:58

Hi@ork_666,

Thank you for your reply.

 

From your description, it seems that the ISP requires you to use ZTE router and has bound the network data, such as Mac binding.

If ISP transmits the network by just identifying a specific Mac address, you can try Mac clone for the Archer AX12.
How do I configure MAC Address Clone on my TP-Link Archer Router?

Make sure you use the same PPPOE and VLAN settings. Especially the VLAN ID settings:
How to configure VLAN ID for your internet connection on wireless router

However, if you use the same settings are still unsuccessful, the ISP may have set other identification parameters, which we are unlikely to be able to modify.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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#5
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-15 14:50:07

  @Joseph-TP 

I have done mac adress clone and with correct pppoe credientials, still no hope, i think there is a situation that you typed in last parapgraph. thanks for your help

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#6
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Re:Cant Get Fiber Internet with TPLINK AX12 AX1500 from GPON ONT Device
2025-05-16 09:27:52

@ork_666,

It is my pleasure to give you the suggestions. Although we haven't solved your problem, we still welcome you to contact us at any time if you have other questions.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#7
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