TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi

TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi

TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi
TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi
2025-05-13 07:29:45 - last edited 2025-06-23 02:46:30
Model: Archer TX55E  
Hardware Version: V1
Firmware Version: 1.2

I just bought a PCIE TX55E Adapter, but I found a problem where the 5ghz Wi-Fi won't connect. My main router uses Archer AX73 US Version 2. At the beginning, since it was turned on, it was connected to 5Ghz Wi-Fi Channel 36 Aggregated link speed (Receive/Transmit): 1922/1297 (Mbps) normal at the beginning when I turned on the PC, but after I restarted everything went wrong where the 5ghz Wi-Fi won't connect anymore, it's always rejected and until now I can't connect to 5ghz Wi-Fi from the ax73 router, this is the 2nd unit after I submitted a request for a new item and the new item also has the same problem

 

PC Specs

Intel Core i5-10400f

MSI B460M Mortar Motherboard No Wi-Fi BIOS Latest Update

POWER SUPPLY FSP PSU HV PRO 550W 80+

 

Please help me, is this a firmware bug or what, because at the beginning of the installation it was normal but after restarting it couldn't use 5Ghz. For 2.4Ghz it works normally.

 

Interface name: Wi-Fi

    Driver                    : Intel(R) Wi-Fi 6 AX200 160MHz
    Vendor                    : Intel Corporation
    Provider                  : Intel
    Date                      : 07/04/2025
    Version                   : 23.130.1.1
    INF file                  : oem17.inf
    Type                      : Native Wi-Fi Driver
    Radio types supported     : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax
    FIPS 140 mode supported   : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported  : No
    Authentication and cipher supported in infrastructure mode:
                                Open             None
                                Open             WEP-40bit
                                Open             WEP-104bit
                                Open             WEP
                                WPA-Enterprise   TKIP
                                WPA-Enterprise   CCMP
                                WPA-Personal     TKIP
                                WPA-Personal     CCMP
                                WPA2-Enterprise  TKIP
                                WPA2-Enterprise  CCMP
                                WPA2-Personal    TKIP
                                WPA2-Personal    CCMP
                                Open             Vendor defined
                                WPA3-Personal    CCMP
                                Vendor defined   Vendor defined
                                WPA3-Enterprise 192 Bits GCMP-256
                                OWE              CCMP
                                WPA3-Enterprise  CCMP
    Number of supported bands : 2
                                2.4 GHz [ 0 MHz - 0 MHz]
                                5 GHz [ 0 MHz - 0 MHz]
    IHV service present       : Yes
    IHV adapter OUI           : [00 00 00], type: [00]
    IHV extensibility DLL path: C:\WINDOWS\system32\IntelIHVRouter10.dll
    IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
    IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}
    Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

 

 

 

ax73 router settings

 

 

 

5GHz 20/40/80 MHz settings

 

 

Can connect but the speed drops and this is very disappointing.

 

 

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#1
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1 Accepted Solution
Re:TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi-Solution
2025-05-14 07:15:16 - last edited 2025-06-23 02:46:30

  @Balai 

Hi, did you purchase Archer TX55E and Archer AX73 both from the local market?

I used to see the local Indonesian WiFi routers prefer using band 4(channel 149-165) over the 5 GHz band.

 

How about the other 5 GHz devices? Are they able to connect to Archer AX73 when the 5GHz bandwidth is 20/40/80/160 MHz? What is the currently used 5 GHz channel?

When the 5 GHz bandwidth is set to 160 MHz, can you change the channel on the Archer AX73 here to channel 36/48?

Thank you very much.

Wait for your reply.

 

 

 

Recommended Solution
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#2
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Re:TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi-Solution
2025-05-14 07:15:16 - last edited 2025-06-23 02:46:30

  @Balai 

Hi, did you purchase Archer TX55E and Archer AX73 both from the local market?

I used to see the local Indonesian WiFi routers prefer using band 4(channel 149-165) over the 5 GHz band.

 

How about the other 5 GHz devices? Are they able to connect to Archer AX73 when the 5GHz bandwidth is 20/40/80/160 MHz? What is the currently used 5 GHz channel?

When the 5 GHz bandwidth is set to 160 MHz, can you change the channel on the Archer AX73 here to channel 36/48?

Thank you very much.

Wait for your reply.

 

 

 

Recommended Solution
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  0  
#2
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Re:TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi
2025-05-14 07:22:23 - last edited 2025-05-14 07:37:49

  @David-TP Everything works on my phone, even on the router extender of the other brand, there were no problems. Oh yes, and previously I used Ax12, but I thought because this TX55E needed 160Mhz I upgraded to Ax73, and it turned out to be the same, it couldn't connect to 160Mhz Wi-Fi if it was lowered to 20/40/80 the speed would drop according to my picture, and I have set everything from the router side even from the driver, at the beginning the first time the power was turned on it could connect to 5Ghz Wi-Fi 160Mhz channel 36 full speed, but after I restarted my computer it didn't want to connect to 5Ghz Wi-Fi anymore

 

Hardware

AX73 US V2

TX55E UN V1.2

 

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#3
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Re:TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi
2025-05-14 07:34:06
I also tried connecting to 5GHz Wi-Fi from a Huawei ISP, and the speed dropped like that.
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#4
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Re:TX55E (UN Ver 1.2) Can't connect to 5Ghz wifi
2025-05-15 03:03:43

  @Balai 

Hi, thank you very much for the further details.

For now,  I didn't have any other suggestions and would like to escalate your case to the senior engineer for further assistance.

Please check whether you can receive my email later.

Best regards.

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#5
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