Deco Site with PX50 migrate to another owner

Deco Site with PX50 migrate to another owner

Deco Site with PX50 migrate to another owner
Deco Site with PX50 migrate to another owner
2025-05-13 12:20:24 - last edited 2025-06-23 03:58:08
Model: Deco PX50  
Hardware Version: V1
Firmware Version: 1.2.3

Why it is not possible to migrate site with PX50 to another owner? Some future firmware upgrade?

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#1
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1 Accepted Solution
Re:Deco Site with PX50 migrate to another owner-Solution
2025-05-14 02:30:03 - last edited 2025-06-23 03:58:08

  @TechProg 

Hi, can I have the Deco APP version?

Deco PX50_V1_1.2.3 should be able to switch the owner, like:

How to change the owner account on Deco APP

 

Wait for your reply.

Best regards.

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#2
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3 Reply
Re:Deco Site with PX50 migrate to another owner-Solution
2025-05-14 02:30:03 - last edited 2025-06-23 03:58:08

  @TechProg 

Hi, can I have the Deco APP version?

Deco PX50_V1_1.2.3 should be able to switch the owner, like:

How to change the owner account on Deco APP

 

Wait for your reply.

Best regards.

Recommended Solution
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#2
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Re:Deco Site with PX50 migrate to another owner
2025-05-14 13:03:07

  @TechProg Deco 3.9.42 on Android Phone .

there is no change owner option ...

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#3
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Re:Deco Site with PX50 migrate to another owner
2025-05-19 11:12:08

  @TechProg 

Hi, could you please refer to this link to submit the Deco APP log:

How to submit Deco APP log

Do you log into the Deco APP via the original account?

Please make sure all the Deco PX50 units are online on the Deco APP.

If still no such option, please also try to manually restart the Mesh system once.

 

Wait for your reply.

Best regards.

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#4
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