This Article Applies to:

Archer BE900 V2 1.1.6 Build 20250317 and older versions

Phenomenon Description:

We've received feedback from users indicating that Apple devices, including iPhones and iPads, may lose connectivity when connected to the Archer BE900 V2. It will display as "Connected but no internet" on the phone. During this time, other client devices, both wired and wireless, continue to connect to the internet without issues.

Workaround/Solution:

We understand that this situation can be frustrating. Please know that our team is actively investigating to identify and resolve the underlying cause as quickly as possible. Our development team has provided a beta firmware to assist in this effort. If you are experiencing similar issues, please upgrade to the beta software on your Archer BE900 V2 to check if Apple devices can connect to the internet more reliably.

Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.

However, if the beta firmware doesn't resolve the issue, we would greatly appreciate your assistance in providing more details about the specific phenomenon, such as:

• The Apple devices you are using, including the model and iOS version (e.g., iPhone 15 Pro Max, iOS 18.4).
• The specific symptoms experienced on the Apple devices. Screenshots would be very helpful.
• Please email us a backup of your BE900 V2 configuration at support.forum@tp-link.com for further investigation.

Thank you very much for your feedback and cooperation!

Related Articles:

How to Upgrade the Firmware on the TP-Link Wi-Fi Routers