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Red or Orange line on Poweline Adapter

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Red or Orange line on Poweline Adapter

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Red or Orange line on Poweline Adapter
Red or Orange line on Poweline Adapter
2025-05-15 14:27:29 - last edited 2025-05-30 09:42:55
Tags: #Network Connectivity
Model: TL-PA7010 KIT  
Hardware Version: V3
Firmware Version:

Orginally all was well!
Now on my PL adapter I am occasionally seeing a red PL light and mostly it is orange. Trying to understand what is happening, I see veriaous things which suggest this means the power level isn't good, but how can that be?

I have an Orange Livebox router, connected by ethernet cable to the adapter, then various extenders. the PL light on teh extenders seems to always be green. the issue is with the adapter.

Thank you

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#1
1 Accepted Solution
Re:Red or Orange line on Poweline Adapter-Solution
2025-05-16 07:54:51 - last edited 2025-05-30 09:42:55

Hi@Lizat,

Thank you for contacting our community.


If the powerline LED is red, it indicates that the powerline devices is experiencing poor signal strength, please try the below troubleshooting steps:
1. Connect the extender to wall sockets instead of a power strip or surge protector. 
2. Keep the extender away from AC power adapters and appliances with a motor, such as air-conditioners, washing machines, fans, kitchen appliances, etc. 
3. Move the extender closer to the Power adapter. 
4. Update the firmware of the Powerline device by referring to this instruction: How to update the firmware using tpPLC Utility (new logo)

 

Best Regards~

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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#2
1 Reply
Re:Red or Orange line on Poweline Adapter-Solution
2025-05-16 07:54:51 - last edited 2025-05-30 09:42:55

Hi@Lizat,

Thank you for contacting our community.


If the powerline LED is red, it indicates that the powerline devices is experiencing poor signal strength, please try the below troubleshooting steps:
1. Connect the extender to wall sockets instead of a power strip or surge protector. 
2. Keep the extender away from AC power adapters and appliances with a motor, such as air-conditioners, washing machines, fans, kitchen appliances, etc. 
3. Move the extender closer to the Power adapter. 
4. Update the firmware of the Powerline device by referring to this instruction: How to update the firmware using tpPLC Utility (new logo)

 

Best Regards~

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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