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lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

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lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router
lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router
2025-05-21 04:15:16 - last edited 2025-06-19 01:20:28
Tags: #Firmware Update #Network Connectivity
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.1.2 Build 20250210 rel.53421(4555)

just bought  

 

TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

 

 

after set up, all working, then i did a firmware upgrade, then no internet connection any more. 

rebooted modem, rebooted NBN black box. no difference.

had to factory rest, then internet is back.

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1 Accepted Solution
Re:lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router-Solution
2025-05-21 08:00:27 - last edited 2025-06-19 01:20:28

Hi @ao_zei,

Thank you for contacting our community.

Firmware updates do not affect the configuration and network settings stored in your router. After the firmware update, you can log in to the router's management interface to check and confirm that all settings are still valid.

If you lost internet, please check what is the LED status of the router? Reboot the router firstly.

Thanks.

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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Re:lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router-Solution
2025-05-21 08:00:27 - last edited 2025-06-19 01:20:28

Hi @ao_zei,

Thank you for contacting our community.

Firmware updates do not affect the configuration and network settings stored in your router. After the firmware update, you can log in to the router's management interface to check and confirm that all settings are still valid.

If you lost internet, please check what is the LED status of the router? Reboot the router firstly.

Thanks.

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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