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lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

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lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router
lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router
2025-05-21 04:15:16 - last edited 2025-06-19 01:20:28
Tags: #Firmware Update #Network Connectivity
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.1.2 Build 20250210 rel.53421(4555)

just bought  

 

TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router

 

 

after set up, all working, then i did a firmware upgrade, then no internet connection any more. 

rebooted modem, rebooted NBN black box. no difference.

had to factory rest, then internet is back.

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1 Accepted Solution
Re:lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router-Solution
2025-05-21 08:00:27 - last edited 2025-06-19 01:20:28

Hi @ao_zei,

Thank you for contacting our community.

Firmware updates do not affect the configuration and network settings stored in your router. After the firmware update, you can log in to the router's management interface to check and confirm that all settings are still valid.

If you lost internet, please check what is the LED status of the router? Reboot the router firstly.

Thanks.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:lost internet after firmware upgrade for TP-Link Archer AX73 AX5400 Dual Band Gigabit Wi-Fi 6 Router-Solution
2025-05-21 08:00:27 - last edited 2025-06-19 01:20:28

Hi @ao_zei,

Thank you for contacting our community.

Firmware updates do not affect the configuration and network settings stored in your router. After the firmware update, you can log in to the router's management interface to check and confirm that all settings are still valid.

If you lost internet, please check what is the LED status of the router? Reboot the router firstly.

Thanks.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2

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