t2u can't see 5ghz wifi 5 years later

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t2u can't see 5ghz wifi 5 years later

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
t2u can't see 5ghz wifi 5 years later
t2u can't see 5ghz wifi 5 years later
2025-05-26 22:40:07 - last edited 2025-06-23 02:26:27
Model: Archer T2U  
Hardware Version: V3
Firmware Version: unsure

Hi, I run my home network thru a samsung phone on a 5G connection and I am trying to maximise speed for the few occassions when I am downloading a game. But I can only get 40mbps on 2.4ghz and it wont detect 5ghz. My phone can get over 500mbps on a bad day. But usb tethering will only give around 300mbps. 

I see posts on here about this issue going back 5 years and tp link saying they would send info to engineers and I assume there would be a fix by now.

FYI - I have had a brief look on my phone and I dont see how I can change wifi channel. 

Money is not good so I could do with a working solution. I have spent enough money so please please please have a solution.

win 11 - I dont know where to find what firmware is on the adapter. I downloaded the latest V3 driver. 

 

FYI - on chrome no capture so can't post.

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1 Accepted Solution
Re:t2u can't see 5ghz wifi 5 years later-Solution
2025-06-04 15:33:40 - last edited 2025-06-23 02:26:27

  @squeezedin 

 

Hi,

 

The same thing applies to TP-Link's Wi-Fi range extenders and also Wi-Fi routers. If it is an "EU" version, then it does not support the 5 GHz channels 149 and above.

 

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Re:t2u can't see 5ghz wifi 5 years later
2025-05-27 06:15:29

Hi@squeezedin

Thank you for contacting our community.

 

Please verify if your network card is the EU version. If it is an EU version, be aware that currently, our network cards of EU version do not support the 5G channels 149 and above. We recommend adjusting the router settings to change the 5G channel to 36 and checking if the network card can then scan for 5G Wi-Fi.

Take TP-Link router for an example to change channel: Changing Channel and Channel Width on a TP-Link Router (new logo)

 

Thank you~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-27 19:22:50

  @Joseph-TP 

 

Yes, I am in the uk so I assume an EU version. But I did say I have no control over the channels and I am a little mistified this hasn't been solved 5 years later.

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Re:t2u can't see 5ghz wifi 5 years later
2025-05-28 01:23:56

Hi @squeezedin,

Thank you for your reply.

We have reported this situation to the relevant departments and hope to provide a solution in the near future.

We appreciate your cooperation and kind understanding~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-30 00:41:52
reluctantly, because it seems someone couldn't be bothered to solve a relatively simple problem in 5 years, I have spent more money. No offence but this is a poor solution and the response given today is the same as 5 years ago. Here's why : to maximise the numbers given, you need the 5ghz to be visible and connectable. Joseph, the most honest I can be is to take this issue to your peers and show them how dropping the ball both been profitable this time, but more embarrassing than the profit is worth. My next purchase will be decided hopefully by having enough money in my pocket and avoiding companies that are quick to fail on simple things. The majority haven't got money to throw away. That is the biggest rule in the market place.
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-30 00:41:53
reluctantly, because it seems someone couldn't be bothered to solve a relatively simple problem in 5 years, I have spent more money. No offence but this is a poor solution and the response given today is the same as 5 years ago. Here's why : to maximise the numbers given, you need the 5ghz to be visible and connectable. Joseph, the most honest I can be is to take this issue to your peers and show them how dropping the ball both been profitable this time, but more embarrassing than the profit is worth. My next purchase will be decided hopefully by having enough money in my pocket and avoiding companies that are quick to fail on simple things. The majority haven't got money to throw away. That is the biggest rule in the market place.
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#6
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-30 00:44:39

  @squeezedin 

7 notifications for two replies. Lets hope the forum software can calm down and trade its eagerness with the problem solvers for tech. 

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#7
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-30 07:14:32

 Hi @squeezedin,

Thank you for your feedback. I will integrate your suggestions and provide recommendations to relevant departments on how to reduce notifications.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:t2u can't see 5ghz wifi 5 years later
2025-05-31 15:11:10

  @Joseph-TP 

 

I have just received a T3u Plus and guess what.... 

You guys haven't updated that either, to work with existing channels. It just doesn't see 5ghz and a search shows your company has been promsing to solve this for years too, but has still not solved it. 

So I ask you, are they going to fix it and I wait or have you no real idea and I should give up on tp link ?

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#9
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Re:t2u can't see 5ghz wifi 5 years later
2025-06-03 18:43:30

So, if i buy a wifi extender, will IT be able to connect to the 5GHZ on the phone and then relay it ?

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Re:t2u can't see 5ghz wifi 5 years later-Solution
2025-06-04 15:33:40 - last edited 2025-06-23 02:26:27

  @squeezedin 

 

Hi,

 

The same thing applies to TP-Link's Wi-Fi range extenders and also Wi-Fi routers. If it is an "EU" version, then it does not support the 5 GHz channels 149 and above.

 

Recommended Solution
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  0  
#11
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