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wifi slow only on mobile devices

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wifi slow only on mobile devices

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wifi slow only on mobile devices
wifi slow only on mobile devices
2025-05-29 18:47:49 - last edited 2025-06-23 03:54:35
Tags: #Network Connectivity
Model: HX510  
Hardware Version: V2
Firmware Version: newest

Hello, so basically yesterday I got a new wifi via satellite that connects to this device HX510 and I am experiencing outage only on mobile device. Wifi speed and everything else on my pc is really good (I have 500mbp/s). I dont know what to do because wifi feels slow only on my phone (Iphon 16). I would be grateful for any type of help.

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Re:wifi slow only on mobile devices-Solution
2025-06-03 02:34:23 - last edited 2025-06-23 03:54:35

  @Tadeasy 

Hi, you can run a speedtest via Ookla on the mobile phone

https://www.speedtest.net/

 

By the way, if you haven't done the speedtest before, did you observe any issues that make you feel the wireless speed is slow?

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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Re:wifi slow only on mobile devices
2025-05-30 02:57:38

  @Tadeasy 

Hi, welcome to the community.

How much wireless speed can you get on the iPhone 16?

 

" I got a new wifi via satellite that connects to this device HX510."

-Do you mean your internet access is satellite service, like Starlink?

-Did you set HX510 into Wireless Router mode or Access Point mode?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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Re:wifi slow only on mobile devices
2025-05-30 13:43:35

  @David-TP 
Sorry for missunderstanding, I really am not sure what is what, but I have hx510 wifi router in my room that is connected through some cable to satellite which is on our house. I  think I have set it up in wireless router mode. How can I check up how much wireless speed I have on my phone?

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Re:wifi slow only on mobile devices-Solution
2025-06-03 02:34:23 - last edited 2025-06-23 03:54:35

  @Tadeasy 

Hi, you can run a speedtest via Ookla on the mobile phone

https://www.speedtest.net/

 

By the way, if you haven't done the speedtest before, did you observe any issues that make you feel the wireless speed is slow?

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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