NX200 - Nx600 external antennas and misleading product information
NX200 - Nx600 external antennas and misleading product information

I have bought both NX200 and then the NX600.
When connecting it to a externall antenna i could figure out why like so many other people did have any signal increase.
After spending two weeks with TP link support it turns out that the NX200 and NX600 only partially support external antennas.
They both have 8 internal antennas and when switching on external antennas in the webgui https://www.tp-link.com/en/support/faq/4330/
When switching on that function it only disable two off the internal antennas, leaving 6 internal antennas still in use and let onces external antenna use two.
The 6 antennas still in use are for lowband and only 4g, and let the external antenna handle 5g bandwith.
Here the downside
people that use external antennas uselly do it because they have bad reception without.
Now since this is so messed up and one uses the option prefered 5G the NX200 and NX600 is switching between good reception(ext) and bad reception(int) all the time.
Now i have noumerous times told TP link support that we need to switch off all internal antennas when we choose and switch on that option in the webgui so we dont get that back and forward with good and bad reception.
That would easy solve everyone that have the same problem, and many people even here on support forum have that exact same issue
I am not sure if it is a bot that answers at TP Link support because everytime i tell them the problem i get a nonerelated question back.
They defentlly arent helping with this major fault when it could be easylly fixed with a FW update that turns off all internall antennas insteed of just two and let the external antenna handle everything
Even telling me some bands arent supported when they clearly are.
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@David-TP Hello,
will there be an update as suggested in initial post ? Deactivate all internal antennas when external antennas are activated ? I can barely load this forum page in 2025.
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NX200 and NX600 modems have two external antennas with SMA connectors, but not all of the modem’s antennas are “free”.
The external SMA ports are connected only to the 5G radio modules , this explains why, even when installing a “4G + 5G” antenna, reception improves only on 5G.
If the modem’s circuit connects the SMA ports only to the 5G channels, 4G will still rely on the internal antennas.
In this case, a software update alone won’t help: a different radio board design would be required.
That's why I believe no firmware update will ever be released to fix this problem.
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