c460 offline after configuration

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c460 offline after configuration

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c460 offline after configuration
c460 offline after configuration
2025-06-13 15:11:31 - last edited 2025-07-11 07:20:52
Model: Tapo C460 KIT  
Hardware Version: V1
Firmware Version: 1.1.6 250430

Hello,

after configuration of a new c460 the kamera shows offline in the app after ca. 10 minutes.

 

i have reseted the kamera approximately 4 times but this was not the solution.

i have restarted my fritzbox.

when the kamera functions for the first 10 minutes then the fritzbox shows connection with 5 GHz-Wlan. 

i always use a c425 kamera and the function was perfect with no problems, also the configuration in the beginning.

 

is there a problem with the new firmware? Can i rollback to the old firmware

 

BT

 

Thomas

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Re:c460 offline after configuration
2025-06-16 07:29:55 - last edited 2025-07-11 07:20:52

  @Tom_wbg 

 

What's the led status of the camera when it went offline? Can you restore the connection by rebooting the camera (press and hold the power button for 3 seconds to turn on or off the camera)?

 

Can you see the camera online when your phone connects to the same local wifi network? *To avoid network switching and interference, turn off cellular data and disable VPN on the phone before testing.

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