Parental Control not working!!!
Parental control not working! I am trying to block some websites on his websites but it doesn't work! So disappointed.
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Hi@ronakxaxis,
Thank you for contacting our community.
If you are experiencing issues with the parental control feature not effectively blocking websites, you can try the following steps to troubleshoot the problem:
1. Verify Parental Control Settings: Double-check the parental control settings on your router or network management interface. Ensure that the feature is enabled and configured correctly. Go to the Deco/Tether APP->Parental Control-> Blocked Websites to review the blocked website list and ensure that the websites you want to block are added correctly.
2. Clear Cache and Cookies: Clear the cache and cookies on the devices you're trying to enforce parental control on. You can open the browser to clear the cache for a test.
3. Disabled VPN software. Make sure that VPN connection is disabled on controled device.
4. Disabled secure DNS feature. Please open the browser and go to settings->Privacy, search, and services->Use secure DNS to specify how to lookup the network address for websites to turn off secure DNS feature.
Best Regards.
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- Report Inappropriate Content
Hi@ronakxaxis,
Thank you for contacting our community.
If you are experiencing issues with the parental control feature not effectively blocking websites, you can try the following steps to troubleshoot the problem:
1. Verify Parental Control Settings: Double-check the parental control settings on your router or network management interface. Ensure that the feature is enabled and configured correctly. Go to the Deco/Tether APP->Parental Control-> Blocked Websites to review the blocked website list and ensure that the websites you want to block are added correctly.
2. Clear Cache and Cookies: Clear the cache and cookies on the devices you're trying to enforce parental control on. You can open the browser to clear the cache for a test.
3. Disabled VPN software. Make sure that VPN connection is disabled on controled device.
4. Disabled secure DNS feature. Please open the browser and go to settings->Privacy, search, and services->Use secure DNS to specify how to lookup the network address for websites to turn off secure DNS feature.
Best Regards.
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- Report Inappropriate Content
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