Vx220-g2v not power on randomly
About 2 am my modem randomly stopped working and I'm trying to find a way to fix it, I've tried replacing the power supply to no luck as well as power cycling and even using the reset button. Any help?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi@Wittolno94,
Welcome to our community.
Vx220-g2v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
1. Check the power socket: Try plugging the modem router into a different power socket.
2. Verify the power adapter: Ensure that you are using the original power adapter that came with the modem router. If you don't have the original adapter or suspect it's faulty, try using a different power adapter with the same specifications (voltage, current, and connector type).
3. Perform a factory reset: Press and hold the reset button for about 10 seconds. Then check if there is any response after the reset.
If the problem persists after trying these steps, we recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.
- Copy Link
- Report Inappropriate Content
Hi@Wittolno94,
Welcome to our community.
Vx220-g2v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
1. Check the power socket: Try plugging the modem router into a different power socket.
2. Verify the power adapter: Ensure that you are using the original power adapter that came with the modem router. If you don't have the original adapter or suspect it's faulty, try using a different power adapter with the same specifications (voltage, current, and connector type).
3. Perform a factory reset: Press and hold the reset button for about 10 seconds. Then check if there is any response after the reset.
If the problem persists after trying these steps, we recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 220
Replies: 1
Voters 0
No one has voted for it yet.