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BE9300 Connection issues with M Series MacBook Pro

BE9300 Connection issues with M Series MacBook Pro

BE9300 Connection issues with M Series MacBook Pro
BE9300 Connection issues with M Series MacBook Pro
2025-07-02 16:50:12 - last edited 2025-08-07 06:37:32
Tags: #MLO Network #Network Connectivity #5G
Model: Archer BE9300  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20250317 rel.18331(5553)

First, I am a network engineer working in IT for roughly 30 years.

I have constant intermittent connection to the BE9300.

This has occurred using 5g and MLO connections.

At first I thought it was the Mac as nothing else - other mac laptop, windows laptop, ipad, multiple phones, firesticks, tv's etc - in the house have connection issues. After the rebuild I have the same issue.

I have been running a ping against the BE9300 and have a 1.1% packet loss at the time of this pos; just enough to make websites unresponsive, etc.

The Mac and Access point have been rebooted several times - no improovement.
This issue persists even if I am in the same room as the BE9300.
The house is all wood construction - no metal framing.

Again, this is an issue with communication between the Mac and the BE9300

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1 Accepted Solution
Re:BE9300 Connection issues with M Series MacBook Pro-Solution
2025-07-09 05:59:04 - last edited 2025-08-07 06:37:32

Hi@Littlebike,

 

I'm sorry for not getting back to you sooner.

 

You mean only a specific device has Connection issues? You mentioned that other devices are working fine, so we can assume that the problem may be with the specific device itself. I suggest you check if there are any special settings on the specific Mac device.

 

For the settings on the router, the following suggestions are given:

  • Check the parental control function/Access control: Is the device blocked?
  • Wireless network optimization: Change the Wi-Fi channel and switch to a channel with less interference (such as an idle channel among 1, 6, and 11).
  • Turn off QoS or firewall: Temporarily disable the QoS function of the router to avoid bandwidth limitation.
  • Change the DNS server: Change it to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
  • Hard reset the router: Reconfigure the network parameters (you can back up the router's configuration first).
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE9300 Connection issues with M Series MacBook Pro
2025-07-04 09:28:47

Hi@Littlebike,

Welcome to our community.

 

Could you please turn off the MLO network? Could you test if the issue persists? 

Also, could you tell me what the model and operating system of this specific Mac device is?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:BE9300 Connection issues with M Series MacBook Pro
2025-07-05 21:25:25

  @Joseph-TP 

 

I turned off MLO, issue persists.
Devices have been rebooted (BE9300 and Mac).


OS is 15.5 (sequoia) (24F74)
Model Name: MacBook Pro

Model Identifier: Mac14,9

Model Number: MPHE3LL/A

Chip: Apple M2 Pro

Total Number of Cores: 10 (6 performance and 4 efficiency)

Memory: 16 GB

System Firmware Version: 11881.121.1

OS Loader Version: 11881.121.1

Hardware UUID: EB13C822-EEB5-5064-ADA6-5FA57EC438C0

Provisioning UDID: 00006020-0012416C2ED3C01E

 

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#3
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Re:BE9300 Connection issues with M Series MacBook Pro-Solution
2025-07-09 05:59:04 - last edited 2025-08-07 06:37:32

Hi@Littlebike,

 

I'm sorry for not getting back to you sooner.

 

You mean only a specific device has Connection issues? You mentioned that other devices are working fine, so we can assume that the problem may be with the specific device itself. I suggest you check if there are any special settings on the specific Mac device.

 

For the settings on the router, the following suggestions are given:

  • Check the parental control function/Access control: Is the device blocked?
  • Wireless network optimization: Change the Wi-Fi channel and switch to a channel with less interference (such as an idle channel among 1, 6, and 11).
  • Turn off QoS or firewall: Temporarily disable the QoS function of the router to avoid bandwidth limitation.
  • Change the DNS server: Change it to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
  • Hard reset the router: Reconfigure the network parameters (you can back up the router's configuration first).
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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