No acces to Deco M9 after change VLAN

No acces to Deco M9 after change VLAN

No acces to Deco M9 after change VLAN
No acces to Deco M9 after change VLAN
2025-07-04 07:27:03 - last edited 2025-08-06 08:25:23
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.11

Yesterday i was playing with the VLAN setting to see if i can use different VLANS on my Deco M9. 
I Turned on the VLAN setting en switch to VLAN mode custom with VLAN ID 10.

since that moment the Deco app lost connection and no internet is possible. 
The problem is that I can't get into the settings menu to switch the VLAN off.

 

does simebody have a solution to solve this problem?

 

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Re:No acces to Deco M9 after change VLAN-Solution
2025-07-07 09:06:42 - last edited 2025-08-06 08:25:23

  @RK1111 

Hi, can I have the model number of the network switch?

How about the current network topology, such as:

ISP modem router---network switch---Deco M9 Plus?

 

Under wireless router mode, the guest network is tagged with VLAN ID 591 by default, while the main network is untagged.

Wait for your reply.

Best regards.

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Re:No acces to Deco M9 after change VLAN-Solution
2025-07-07 09:06:42 - last edited 2025-08-06 08:25:23

  @RK1111 

Hi, can I have the model number of the network switch?

How about the current network topology, such as:

ISP modem router---network switch---Deco M9 Plus?

 

Under wireless router mode, the guest network is tagged with VLAN ID 591 by default, while the main network is untagged.

Wait for your reply.

Best regards.

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