Warranty Registration

Warranty Registration

Warranty Registration
Warranty Registration
2025-07-08 11:55:27 - last edited 2025-07-31 01:26:27
Model: VX230v  
Hardware Version: V1
Firmware Version: 0.15.0 2.0.0 v606c.0 Build 240402 Rel.13697n

I have received tp-link router VX230v_2E21 from my internet service provider (Southern Phone) last week. 

I do not have a separate purchase order bill for this router.

when I spoke to them, they mentioned as its having 3 yrs warranty.

Do I still need to register for the warranty.

S/N: 22482W9000264

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1 Accepted Solution
Re:Warranty Registration-Solution
2025-07-09 09:36:28 - last edited 2025-07-31 01:26:27

Hi@gbnbb10,

Welcome to our community.

 

Your device is a customized device provided by your ISP(internet service provider) and does not require registration with the RMA system. The ISP should have shipping records, etc. If you are concerned, you can contact the ISP to confirm the warranty process.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Warranty Registration-Solution
2025-07-09 09:36:28 - last edited 2025-07-31 01:26:27

Hi@gbnbb10,

Welcome to our community.

 

Your device is a customized device provided by your ISP(internet service provider) and does not require registration with the RMA system. The ISP should have shipping records, etc. If you are concerned, you can contact the ISP to confirm the warranty process.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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