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AX55 AX3000

AX55 AX3000

AX55 AX3000
AX55 AX3000
2025-07-10 15:42:15 - last edited 2025-07-11 07:50:46
Tags: #Network Connectivity
Model: Archer AX55  
Hardware Version: V2
Firmware Version: 1.2.2 Build 20250317 rel.56060(5553)

Recently router(AX55 AX3000) don't show 5Ghz on mobile phone but on laptop its working, I tried to seperatly wifi GHZ but nothing even reset it

Note: I recently added another router of tplink as wifi extender but connect using ethernet its model is AX12 I don't know if thats issue or something. But if GHZ issue why its working on laptop as well thats where Im confused. I tried in like 5 phones its not showing before it was fine. I even tried custom channel.

If anyone have solution please let me know.

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#1
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1 Accepted Solution
Re:AX55 AX3000-Solution
2025-07-10 17:17:13 - last edited 2025-07-11 07:50:46

  @AhmadYasin 

 

By default the channel setting of the router will be set to "Auto", which means it will change channels on its own. That could be what happened 2 days ago.

 

The channels can be changed like shown in the screenshot below. It also can be done via the Tether app, if you find the menu for that.

 

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#4
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6 Reply
Re:AX55 AX3000
2025-07-10 16:57:32

  @AhmadYasin 

 

Hi,

 

Make sure the 5 GHz band of your Archer AX55 is set to a channel number that is legally permitted for use in your country.

 

Modern smartphones of the major brands may refuse to work on non-legal channels.

 

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#2
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Re:AX55 AX3000
2025-07-10 17:02:47
How can I do do that? like check it was working fine 2 days before. only getting issue in android i checked on iphone its working.
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#3
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Re:AX55 AX3000-Solution
2025-07-10 17:17:13 - last edited 2025-07-11 07:50:46

  @AhmadYasin 

 

By default the channel setting of the router will be set to "Auto", which means it will change channels on its own. That could be what happened 2 days ago.

 

The channels can be changed like shown in the screenshot below. It also can be done via the Tether app, if you find the menu for that.

 

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#4
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Re:AX55 AX3000
2025-07-10 17:24:33 - last edited 2025-07-10 20:09:46

  @woozle 

Thank you it worked

Still confused why this happening lol suddenly stopped working.

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#5
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Re:AX55 AX3000
2025-07-11 07:53:25

Hello @AhmadYasin,

Welcome to our community.

 

The problem is probably caused by the inconsistency between the router channel mentioned by Woozle and the mobile phone's adapted channel. I would suggest that you continue to observe for a while, if you don't mind. If the same situation happens again, it would be best for you to use an iPhone to check the 5Ghz channel.

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#6
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Re:AX55 AX3000
2025-07-11 07:55:44

  @Joseph-TP 

Thank You

Yes I will keep eye on it.

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#7
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