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Can't change Deco X20 Wifi Password

Can't change Deco X20 Wifi Password

Can't change Deco X20 Wifi Password
Can't change Deco X20 Wifi Password
2025-07-11 11:40:16 - last edited 2025-07-14 09:54:54
Tags: #Deco App Related
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5 Build 20240720 Rel. 66739

I can access http://tplinkdeco.net/webpages/index.html#networkMap after Wifi connected, but there's no option to change the Wi-Fi password (haven't been changed for a year).

So I downloaded the Deco app on my Android phone. However, when I log in using the correct username and password, the app keeps saying:

    "A verification code has been sent via Deco push notification on your trusted devices."

The problem is, that trusted device (an iPhone) was recently sold.

Could you please help me remove Two-Step Verification or reset my trusted devices?

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#1
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1 Accepted Solution
Re:Can't change Deco X20 Wifi Password-Solution
2025-07-14 09:43:29 - last edited 2025-07-14 09:54:54
Nevermind, just figured out the keyboard blocked the link at the bottom. I can reset the password now. Thanks for your help
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#4
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3 Reply
Re:Can't change Deco X20 Wifi Password
2025-07-14 08:07:22

  @Runnoob 

Hi, thank you very much for the feedback.

The web admin page can't change the WiFi password, and it needs to be done through the Deco APP.

 

You can also receive the verification code via email, such as:

https://community.tp-link.com/en/home/forum/topic/666698

Best regards.

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#2
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Re:Can't change Deco X20 Wifi Password
2025-07-14 09:39:17 - last edited 2025-07-14 09:41:15

  @David-TP but I can't even login the mobile app on my new mobile. Kept asking me to type in 6 digital code from the trusted device. The trusted device has been erased and sold out.

So what should I do next?

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#3
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Re:Can't change Deco X20 Wifi Password-Solution
2025-07-14 09:43:29 - last edited 2025-07-14 09:54:54
Nevermind, just figured out the keyboard blocked the link at the bottom. I can reset the password now. Thanks for your help
Recommended Solution
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#4
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Helpful: 1

Views: 211

Replies: 3

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