System Time not available

System Time not available

System Time not available
System Time not available
2025-08-04 07:03:58
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.10 Build 20241105 Rel. 40010

Hello!

 

Has the System Time (usually available under More, System) been removed from X50 and X50 Outdoor when using the app?

 

I have 2 separate networks I manage and the System Time isn't available when the X50 and X50 Outdoor are set as "Main". If I use that web interface the System Time is available.

 

Regards Rob 

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#1
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7 Reply
Re:System Time not available
2025-08-04 09:00:48

  @RobAC Check to web ui

Sayeem Ahmed from Bangladesh
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#2
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Re:System Time not available
2025-08-04 09:37:16

thankyou  @SayeemAhmed !

 

That works but I think it's a bug that needs to be correct as it should be available on the app too.

 

Regards Rob 

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#3
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Re:System Time not available
2025-08-04 10:18:09

  @RobAC maybe. 

Sayeem Ahmed from Bangladesh
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#4
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Re:System Time not available
2025-08-05 07:14:49

  @RobAC 

Hi, can I have your Deco APP version?

Do you set Deco into "Access Point" mode?

There haven't been new firmware versions for a while, so it is not related to a firmware upgrade, and I can see "Time Setting" on the latest Deco IOS APP/Deco XE75.

It is unlikely this feature has been removed from the APP.

 

Wait for your reply.

Best regards.

 

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#5
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Re:System Time not available
2025-08-07 07:35:31

Thanks  @David-TP  and hope you're well!

 

My app Version is 3.9.98 (Android device).

 

I manage a few networks and the 3 with an X20 as main (both Router & Access Point mode) all show the System Time option.

 

The 3 networks using X50 or X50 Outdoor as main (all in Router mode) do not show the System Time option.

 

It looks like a X50 issue more than an App issue 

 

Regards Rob 

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Re:System Time not available
2025-08-07 08:39:29

  @RobAC 

Hi, can I have the firmware version of your Deco X20?

Is your Deco X50-outdoor 1.2.8 Build 20240914 Rel. 35513?

 

Have you previously noticed the "System Time" on the Deco APP when Deco X50 or Deco X50-outdoor was set as the main Deco before?

I can confirm these settings haven't been removed. I think, maybe Deco X50_V1.33/1.30 hasn't introduced this option into the Deco App.

If I recall correctly, initially, the System Time could only be adjusted through the web UI. Later, it was gradually integrated into the Deco app.

 

Wait for your reply.

Best regards.

 

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#7
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Re:System Time not available
2025-08-07 09:37:50

 Thanks @David-TP !

 

X20 is V3.0 1.2.4 Build 20241227 Rel. 63367

X50 is V1.3 1.2.10 Build 20241105 Rel. 40010

X50 Outdoor is V1.0 1.2.8 Build 20240914 Rel. 35513

 

I can't be 100% sure but I think the System Time was previously available on the App for the X50 Outdoor as I definitely did not set it using the Web UI. For the X50 it wasn't available at all and I did use the Web UI.

 

Thanks again 

 

Rob

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