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Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"

Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"

Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"
Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"
2025-08-07 21:26:45 - last edited 2025-09-05 09:39:43
Tags: #Network Connectivity #Wi-Fi 6E #Tether App Related #Smart Connect
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.0.8 Build 20240910 rel.37547(4244)

I recently purchased a TP Link Archer AX 1500 to upgrade my previous router. But even from the first day i started experiencing issues. Some of my wifi devices could connect to the router but didnt detect any internet while my LAN devices still worked perfectly.

This happened in both 2G and 5G instances with multiple devices (Xiaomi, LG, Walton phones).

I had noticed another thing which is when this happened, i couldnt find the router in the TP Link App through the device suffering the aforementioned issue.

This was only solved temporarily after i kept having to disconnect and reconnect from the wifi.

Please help

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Re:Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"-Solution
2025-08-08 07:05:23 - last edited 2025-09-05 09:39:43

Hello@WaterMenon ,

Welcome to our community.

 

For a wireless connection that is unstable: 
    1) Make sure the Router is properly placed; it should be put in an open area instead of inside a cabinet or shelf.
    2) Change the wireless channel to another one. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo).
    3) Change channel to avoid interference. For 2.4GHz wireless client devices, adjust the 2.4GHz channel width to 20MHz; for 5 GHz wireless client devices, adjust the 5GHz channel width to 80MHz or 40MHz, etc.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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Re:Archer AX1500 New Router connected devices sometimes get "Connected but can't Connect to Internet"-Solution
2025-08-08 07:05:23 - last edited 2025-09-05 09:39:43

Hello@WaterMenon ,

Welcome to our community.

 

For a wireless connection that is unstable: 
    1) Make sure the Router is properly placed; it should be put in an open area instead of inside a cabinet or shelf.
    2) Change the wireless channel to another one. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo).
    3) Change channel to avoid interference. For 2.4GHz wireless client devices, adjust the 2.4GHz channel width to 20MHz; for 5 GHz wireless client devices, adjust the 5GHz channel width to 80MHz or 40MHz, etc.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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