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No Internet

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No Internet

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No Internet
No Internet
2025-08-08 07:06:31 - last edited 2025-09-19 15:43:15

Internet button is orange so no internet

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1 Accepted Solution
Re:No Internet-Solution
2025-08-11 11:29:52 - last edited 2025-09-19 15:43:15

Hello @Fitzy29,

Welcome to our community! 

What is the model of your device? You can refer to:

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If it is a DSL modem router, please tell me the operation mode that you are using. Wireless router mode or modem router mode?

Please confirm that your internet configuration is correct.

Check if the ISP box is working. Test it via a different modem or PC.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
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1 Reply
Re:No Internet-Solution
2025-08-11 11:29:52 - last edited 2025-09-19 15:43:15

Hello @Fitzy29,

Welcome to our community! 

What is the model of your device? You can refer to:

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If it is a DSL modem router, please tell me the operation mode that you are using. Wireless router mode or modem router mode?

Please confirm that your internet configuration is correct.

Check if the ISP box is working. Test it via a different modem or PC.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
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